Risk/Quality Manager📣 Job Ad

About the Role

HDR is seeking a dedicated Risk/Quality Manager to join our team in Riyadh, Saudi Arabia. As a key member of the Corporate Quality Office, this role serves as the local leadership representative, responsible for championing HDR's Quality Management System (QMS) and data management practices across the Middle East region. The position is focused on fostering a culture of continuous learning, advancing risk-management principles, and empowering local leadership and project teams to deliver high-quality project work in alignment with HDR's standards.

Key Responsibilities

• Serve as the local leadership representative for the quality office, supporting QMS implementation and partnering with area leadership to advance the culture of quality.
• Provide guidance to Project Managers on project plan development, including Project Management Plans, Quality Management Plans, and Risk Management Plans, identifying best practices.
• Coordinate with local area business group project quality managers to address project support needs and facilitate the sharing of key project experiences.
• Regularly report on QMS implementation status, lessons learned, and audit resolution strategies to the Quality Office.
• Communicate updates regarding the QMS and Information Lifecycle Governance (ILG), including directives from the Quality Office and ILG, to area leadership and staff.
• Develop and update local area processes to support QMS and ILG requirements, collaborating with area leadership to align local delivery processes.
• Develop and maintain a comprehensive onboarding program for new employees to ensure awareness of the HDR QMS and its organizational role.
• Respond to staff inquiries and address issues related to policies and procedures pertaining to the organization's QMS.
• Identify local training opportunities and support needs by monitoring loss trends associated with quality-related issues.
• Champion awareness and inspire the implementation of HDR’s QMS and data management practices.
• Cultivate a culture of continuous learning while advancing risk-management principles across the area.
• Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS.

Qualifications and Requirements

• Professional degree or equivalent years of experience.
• A minimum of 6 years of industry experience, with at least 3 years in related quality fields.
• Possession of an applicable quality certification, or the ability to obtain one.
• A deep understanding of Quality Management System (QMS) fundamentals.
• Proven skills in staff communication and engagement.
• Strong verbal and written communication abilities, including experience with investigative interviewing.
• Strong familiarity with the full suite of MS Office applications, including PowerBI and SharePoint, as well as collaborative comment/review applications.
• Experience in the AEC consulting industry, with familiarity with service delivery models and client demands/requirements.
• Strong leadership skills and the ability to effectively manage relationships with Area Leadership, the Quality Office, and local project teams.
• Ability to resolve conflicts between vested parties to reach solutions that mitigate risk while maintaining business flexibility and agility.
• A high level of collaboration and self-awareness, with a focus on both reinforcing corporate quality and risk management messaging and understanding the details of reporting systems and core quality processes.
• Commitment to embracing the HDR brand promise and values.
• Ability to represent HDR's commitment to fulfilling project responsibilities and obligations to client and internal management stakeholders, providing professional and ethical direction for the company and staff.

Required Skills

• Risk Management
• Quality Management System (QMS)
• Data Management
• Continuous Improvement
• Problem-Solving
• Collaboration
• Communication (Verbal and Written)
• Staff Engagement
• Investigative Interviewing
• MS Office Suite
• PowerBI
• SharePoint
• Leadership
• Conflict Resolution
• Self-Awareness

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. HDR is committed to the principles of employment equity and is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.