SailPoint IAM Resident Engineer📣 Job Ad

About VaporVM and the Role

VaporVM is seeking an experienced SailPoint IAM Resident Engineer to join our team in Riyadh, Saudi Arabia. This full-time position requires 5-10 years of professional experience and focuses on providing dedicated onsite administration, implementation, and operational support for the SailPoint IdentityIQ (IIQ) platform.

Role Overview

The SailPoint IAM Resident Engineer will be responsible for the comprehensive management and support of the SailPoint IdentityIQ platform. This includes ensuring its optimal performance, handling integrations, and providing expert troubleshooting. The role is central to maintaining robust identity lifecycle management and access governance within enterprise environments.

Key Responsibilities

• Perform daily monitoring, health checks, and operational support for the SailPoint IdentityIQ platform.
• Handle incident, problem, and general operational support activities.
• Configure and enhance workflows, connectors, rules, and business processes within the platform.
• Develop and maintain integrations with various enterprise applications, directories, and identity sources.
• Support Joiner-Mover-Leaver (JML) processes, provisioning, de-provisioning, access requests, certifications, and Role-Based Access Control (RBAC).
• Troubleshoot SailPoint-related issues and conduct Root Cause Analysis (RCA).
• Support change, release, and deployment activities across different IAM environments.
• Maintain technical documentation, Standard Operating Procedures (SOPs), and operational runbooks.
• Support audit, compliance, and access governance requirements.
• Conduct knowledge transfer sessions and provide technical guidance to stakeholders and support teams.

Qualifications and Experience

• A minimum of 5-10 years of experience in enterprise Identity and Access Management (IAM).
• Strong expertise in SailPoint IdentityIQ (IIQ) platform administration and implementation.
• Demonstrated knowledge of identity lifecycle management and access governance principles.
• Proven experience with integrations involving enterprise applications and directories.

Preferred Certifications

• SailPoint Certifications
• ITIL Certification

Work Environment

This is a full-time, onsite position located in Riyadh, Saudi Arabia. The successful candidate will work within a professional environment, contributing to critical IAM operations and support.