Senior Account Manager📣 Job Ad

About the Role

Hawsabah is seeking an experienced Senior Account Manager to join our Commercial department in Riyadh, Saudi Arabia. This full-time role focuses on leading the growth and strategic management of key public-sector accounts. The successful candidate will have a strong background in IT Infrastructure, Digital Transformation, and Managed Services, coupled with established relationships across government and semi-government entities.

Role Purpose

The Senior Account Manager will leverage deep knowledge of technology domains and public-sector digital needs to drive revenue growth, expand solution adoption, and ensure client satisfaction. This position is critical for developing long-term partnerships within the public sector and identifying new business opportunities.

Key Responsibilities

• Manage and grow strategic relationships with government and semi-government clients to build long-term partnerships.
• Leverage an established network within the public sector to unlock new business opportunities and strategic deals.
• Develop and execute account plans focused on revenue growth and retention.
• Deliver tailored technical, commercial, and financial proposals aligned with client needs.
• Navigate government procurement processes, tenders, and framework agreements effectively.
• Oversee contract execution and ensure delivery quality and commercial commitments.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.
• Resolve client escalations professionally to maintain top-level satisfaction.
• Monitor account performance, collections, and submit regular reports to management.
• Relay client feedback to internal teams to support service improvement.
• Represent the company in key client meetings, government forums, and industry events.
• Maintain strict confidentiality of client data and strategic information.

Qualifications and Experience

• Proven experience as an Account Manager, with a focus on IT Infrastructure, Digital Transformation, and Managed Services.
• Established relationships within government and semi-government entities.
• A minimum of 5 to 10 years of relevant professional experience.
• Demonstrated ability to drive revenue growth and manage strategic accounts.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic commercial department focused on public-sector client engagement.

Application Process

Qualified candidates are invited to apply. Salary details will be discussed during the interview process.