Senior Business Excellence Lead📣 Job Ad

About the Role

Norconsult Telematics is seeking a Senior Business Excellence & Digital Transformation Lead to drive enterprise-wide initiatives. This full-time position is based in Riyadh and requires 5-10 years of experience.

Role Overview

The Senior Business Excellence & Digital Transformation Lead will be instrumental in guiding the organization's strategic objectives through comprehensive business excellence and digital transformation efforts. This role focuses on modernizing operations and fostering a culture of continuous improvement.

Key Responsibilities

• Lead enterprise-wide digital transformation initiatives aligned with strategic objectives and long-term vision.
• Develop digital transformation roadmaps that prioritize efficiency, scalability, and value creation based on business goals.
• Drive the transition from manual and fragmented processes to integrated, digitized, and automated business operations.
• Spearhead large-scale Business Process Reengineering (BPR) initiatives to enable digital operating models.
• Promote a digital-by-design mindset across all new processes, systems, and operational frameworks.
• Oversee end-to-end process discovery, redesign, and digitization across all departments.
• Implement workflow automation solutions, including BPMS, RPA, and low-code/no-code platforms.
• Establish enterprise process standards, governance frameworks, and operational best practices.
• Ensure process alignment with quality management systems, compliance requirements, and operational standards.
• Define digitally enabled KPIs, SLAs, and OLAs integrated within automated workflows.
• Develop real-time dashboards and performance reporting frameworks to enhance operational transparency.
• Monitor process performance and continuously optimize operational efficiency.
• Support data-driven decision-making through analytics, reporting, and operational insights.
• Lead change management initiatives to support digital adoption throughout the organization.
• Foster a culture of continuous improvement, innovation, and operational excellence.
• Facilitate cross-functional collaboration to ensure successful implementation of transformation initiatives.
• Provide guidance and support to departments adopting new digital processes and automation frameworks.

Qualifications and Experience

• 5-10 years of relevant experience in business excellence and digital transformation.

Work Details

This is a full-time position located in Riyadh.