Senior Consultant

About the Role

eSense is seeking a Senior Consultant to lead and deliver consulting workstreams for clients across the Kingdom of Saudi Arabia. This full-time position is based in Riyadh and involves aligning proposed solutions with Saudi Vision 2030, national and sectoral strategies, and regulatory requirements. The role operates under the supervision of a Project Manager or Engagement Lead.

Key Responsibilities

• Diagnose current-state maturity and develop strategic and operational plans.
• Design target operating models, organizational structures, and governance frameworks.
• Build service catalogs, process architectures, and performance measurement frameworks.
• Guide and review the work of consultants and analysts, ensuring quality and adherence to project scope.
• Support the implementation of approved deliverables and contribute to proposals and firm methodologies.
• Analyze client mandates and strategic directions, linking them to Vision 2030 targets and Vision Realization Programs (VRPs).
• Conduct current-state diagnosis, maturity assessments, and identify gaps and remediation priorities.
• Cascade strategic objectives to operational plans, defining initiatives, activities, and resources.
• Develop organizational structures, unit mandates, roles, RACI matrices, and decision-making mechanisms.
• Inventory and classify services, develop service catalogs, and analyze beneficiary journeys.
• Build integrated, multi-level process architectures guided by the APQC Process Classification Framework (PCF).
• Analyze end-to-end processes, identify improvement opportunities, and document procedures.
• Develop frameworks for institutional excellence, continuous improvement, and knowledge management.
• Design cascaded strategic and operational KPIs, and develop KPI cards with formulas, data sources, and targets.
• Validate measurement data quality, prepare performance reports, analyze results, and recommend corrective actions.
• Develop activation roadmaps, support piloting, train client teams, and transfer knowledge.
• Plan and track tasks, facilitate technical meetings, and report progress, risks, and change requests.
• Develop reusable consulting tools and methodologies, and contribute to technical proposals.

Qualifications and Experience

• Over 6 years of experience in management consulting, institutional excellence, or organizational development.
• At least 3 years of experience delivering operating model, process, or performance management engagements.
• Proven experience working with Saudi government or semi-government entities.
• Strong understanding of Vision 2030, Vision Realization Programs, and national frameworks (*, EXPRO, DGA, King Abdulaziz Quality Award).

Required Skills

• Hands-on expertise in strategic planning, operating model design, organizational structuring and governance, service catalogs, process architecture (APQC PCF), process improvement, and KPI frameworks.
• Strong working knowledge of excellence models such as EFQM and process modeling standards and tools (*, BPMN, ARIS, Visio).
• Proven track record of producing high-quality consulting deliverables on time and contributing to technical proposals and RFP responses.
• Strong analytical and problem-solving abilities, with the capacity to translate findings into practical, executive-level recommendations.
• Ability to guide junior team members and work effectively in a fast-paced, client-facing environment.