Senior Data Engineer (Data & AI)📣 Job Ad

About the Role

Amazon is seeking a Saudi National Commercial Leader to join its team in Riyadh. This role is responsible for leading one of the KSA store businesses with full Profit & Loss (P&L) accountability. The objective is to grow an Amazon business by improving fundamental operations, launching new initiatives, and enhancing the customer shopping experience in Saudi Arabia, offering a wide selection of products and brands with compelling content.

The Commercial Leader will manage a high-performing team and requires a strategic approach, a strong understanding of the retail sector, and the ability to achieve results in a dynamic, data-driven environment.

Key Responsibilities

• Provide leadership to the business team and across the company, ensuring accountability for key metrics including selection growth, unit growth, inventory turns, and in-stock rates.
• Drive innovation initiatives to improve customer experience and vendor relationships.
• Contribute local market insights to define the customer experience and communicate these insights to senior executives, vendor teams, third-party merchant teams, and central category teams.
• Collaborate with central company-wide teams in Technology, Operations, and Merchant Services to establish and optimize processes for efficiency.
• Translate key business metrics into actionable plans to drive category performance.
• Develop and implement sustainable process improvements for year-over-year progress within the category.
• Identify strategies to improve product selection and category awareness for long-term performance management.
• Focus on talent management within the team, including recruitment, development, and fostering an environment for high performance.

Qualifications and Requirements

• Bachelor's degree or equivalent in a technical or analytical discipline.
• Proven experience leading multi-functional teams.
• Demonstrated experience developing people managers in a data-driven environment.

Required Skills

• Leadership and Talent Management
• Vendor Management and Merchant Management
• In-stock Management and Product Management
• Recruiting and Developing People
• Process Improvement and Cross-functional Collaboration
• Business Development and P&L Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Experience in retail or digital content, including vendor management, product management, or operations management is preferred. Experience in consulting, business development, as a business leader with P&L responsibilities, or in product management in an international environment is also preferred. The required experience level is 5-10 years.

About the Role

KONE, a certified Top Employer, is seeking an experienced Collections Specialist to join its Finance team in Riyadh, Saudi Arabia. This role is essential for improving cash flow and ensuring customer satisfaction by effectively managing customer accounts receivables and ensuring prompt payment of open balances. The Collections Specialist will play a crucial role in credit management, collection, and dispute resolution processes, coordinating with internal teams and external partners.

Key Responsibilities

• Manage customer accounts receivables, routinely contacting customers regarding open balances to secure prompt payment.
• Improve the company's cash flow through effective collection strategies and customer engagement.
• Ensure customer satisfaction while pursuing outstanding payments.
• Coordinate with Business Process Outsourcing (BPO) providers and retained organizations for credit management, collection, and dispute management processes.
• Resolve and support the resolution of complicated collection cases.
• Perform end-to-end dispute root cause analysis and implement corrective actions.
• Conduct physical collection contacts with customers as required by local regulations.
• Handle transactional tasks for accounts retained within the Finance & Legal (FL) responsibility.
• Manage dispute routing for agreed retained accounts.
• Record invoice disputes in the collection and dispute management solution as they arise.
• Initiate and follow the dispute management workflow by dispatching recorded disputes to the relevant business responsible individuals for resolution.
• Apply the collection strategy for agreed retained accounts.
• Conduct structured collection calls with customers.
• Request and record promises to pay from customers during collection contacts.
• Coordinate with Customer Service & Administration (CS&A) and inbound teams for the assigned portfolio of customers to ensure all queries and disputes are appropriately handled and resolved to facilitate collection activities.

Qualifications and Requirements

• Bachelor's degree or Diploma in Finance, Accounting, or Economics.
• 3 to 6 years of experience in the collections field.
• Native Arabic speaker with excellent written and verbal communication skills in English.
• Excellent communication, negotiation, and customer handling skills.
• Experience working with SAP.
• Proficiency in Microsoft Office, with a strong emphasis on Excel.
• Strong problem-solving and analytical skills.
• Strong interpersonal skills to manage sensitive customer interactions effectively.
• High attention to detail and the ability to work under pressure to meet deadlines.

Required Skills

• Credit Management
• Collection
• Dispute Management
• SAP
• Microsoft Office Suite (including advanced Excel proficiency)
• Problem-solving
• Analytical skills
• Interpersonal skills
• Attention to detail
• Ability to work under pressure
• Communication
• Negotiation
• Customer Handling

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to contribute to KONE's mission of creating a better world of work through collaboration, diversity, growth, and wellbeing.

About the Role

Palo Alto Networks is seeking a Solutions Consultant 2 to join our team in Riyadh, Saudi Arabia. This role is integral to protecting our digital way of life by fostering innovation and impact. As a Solutions Consultant, you will evolve the traditional Sales Engineering function by understanding customer environments, providing solution guidance, and ensuring value realization from their Palo Alto Networks investments. You will offer technical leadership and expertise, guiding customers through their security transformation and defining technical solutions that secure their critical business imperatives.

We emphasize collaboration and innovation, integrating AI into our processes. This position offers the opportunity to contribute meaningfully to the cybersecurity industry alongside dedicated professionals. We are looking for individuals who are curious, view complex problems as opportunities, and are driven to deliver innovative solutions.

Key Responsibilities

• Meet and exceed sales quotas by developing and executing strategic, technical account plans focused on cross-platform solutions.
• Understand key customer business requirements and position, demonstrate, and design high-level solutions across the Palo Alto Networks portfolio to deliver business value.
• Drive customer adoption of the Palo Alto Networks Platform by building relationships and helping customers achieve increased productivity, operational efficiency, security efficacy, and greater innovation flexibility.
• Conduct discovery to understand and articulate the key technical, operational, and commercial imperatives of prospects and customers.
• Collaborate with Professional Services, Customer Success, and Specialist teams to ensure successful customer implementation and solution adoption.
• Demonstrate strong communication skills, influencing through effective presentations and customer-specific demos, and conduct clear technical engagements and workshops, simplifying complex ideas for diverse audiences.
• Lead successful technical validation efforts based on best practices to ensure technical wins in assigned opportunities.
• Exhibit cross-functional leadership, driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) for a cohesive one-team approach and strategy.
• Promote end-to-end solutions, including Palo Alto Networks and/or partner professional services, to accelerate customer business value realization.
• Understand the competitive landscape and effectively differentiate Palo Alto Networks' leadership in cybersecurity.
• Continuously invest in developing technical and professional skills to enhance customer success contributions, while actively participating within the Solutions Consultant community and at industry events.
• Identify technical stakeholders and cultivate relationships with key personas to build and drive a security architecture transformation roadmap.

Qualifications and Requirements

• 6+ years of experience in pre-sales/sales engineering.
• Proficiency in both English and Arabic.
• Experience in delivering cybersecurity solutions that address technical challenges and influence new business initiatives is preferred.
• Experience in influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal.
• Experience in creating and delivering technical presentations, workshops, or technical validation engagements.
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
• Experience partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred.
• This is a field sales position where travel may be required to support in-person customer meetings; specifics will be discussed with the recruiter.

Required Skills

• Expertise in Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint, and SASE.
• Proven ability in delivering cybersecurity solutions that address technical challenges and drive new business initiatives.
• Strong skills in influencing and gaining buy-in from key stakeholders.
• Proficiency in creating and delivering impactful technical presentations, workshops, and technical validation engagements.
• Experience with Network Security, SASE, SaaS, CNAPP, and SOC Transformation Technologies.
• Ability to effectively partner with Customer Support functions for successful solution implementation and adoption.
• Experience navigating complex sales cycles with multiple buying centers and multi-product solutions.
• Demonstrated technical leadership and expertise in defining and implementing technical solutions.
• Knowledge of on-prem, cloud, and security operations services.
• Skilled in developing strategic, technical account plans and cross-platform solutions.
• Ability to position, demonstrate, and create high-level designs for comprehensive solutions.
• Adept at driving customer adoption and building strong customer relationships.
• Proficient in conducting discovery to understand customer imperatives.
• Excellent communication skills, including delivering customer-specific demos and simplifying complex ideas.
• Skilled in leading technical validation efforts and ensuring technical wins.
• Strong cross-functional leadership and collaboration abilities, orchestrating supporting resources for a cohesive one-team approach.
• Adept at promoting end-to-end solutions and understanding the competitive landscape to differentiate offerings.
• Commitment to continuous learning and development of technical and professional skills.
• Experience in identifying technical stakeholders and cultivating relationships to drive security architecture transformation roadmaps.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. As a field sales role, travel may be required to support in-person customer meetings.

Palo Alto Networks is committed to innovation and challenging the cybersecurity status quo. We believe diverse teams drive innovation and are dedicated to providing reasonable accommodations for qualified individuals with disabilities. Palo Alto Networks is an equal opportunity employer and celebrates workplace diversity. All qualified applicants will receive consideration for employment without regard to protected characteristics. All information will be kept confidential according to EEO guidelines. This position is not eligible for immigration sponsorship.