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Contract TypeFull-time
Workplace typeRemote
LocationRiyadh

Job Description

About Geidea

Established in 2008, Geidea specializes in providing best-in-class digital payment solutions. The company maintains its competitive edge through continuous innovation and by leveraging creative and entrepreneurial talent, empowering businesses of all sizes.

The Role

Geidea is seeking a Senior System Engineer – Windows to join its team in Riyadh. This full-time role is central to maintaining the company's competitive advantage by ensuring the robust operation of Windows systems and system management tools. The ideal candidate will possess strong expertise in Microsoft Windows Server environments, focusing on high availability, security compliance, and operational excellence.

Key Responsibilities

  • Install, configure, test, and maintain Windows systems and system management tools.
  • Configure Windows Backup, imaging, and Veeam Backup solutions.
  • Configure and maintain HP, Dell, and Nutanix hardware servers.
  • Implement and manage VMware and Nutanix AOS environments, including vCenter and Nutanix Prism Central.
  • Configure and manage cloud infrastructure environments, including Azure, AWS, and OCI.
  • Patch Windows systems and ensure firmware and software updates are applied in a timely manner.
  • Configure advanced Domain Controller settings, including Cross-Forest Trusts.
  • Implement and configure Remote Desktop Services, including RD Broker, RD Gateway, and RD Web.
  • Install, configure, and maintain IT security tools using automated deployment methods.
  • Implement system hardening and security controls in accordance with PCI-DSS requirements.
  • Provide local and remote Tier 3 support, including advanced troubleshooting, issue resolution, and documentation.
  • Monitor system performance and recommend or implement improvements where required.
  • Maintain the asset inventory and manage support and software license renewals.
  • Participate in the on-call support rotation, providing Tier 3 support and assisting L1 and L2 teams in resolving critical incidents, including weekends and public holidays as scheduled.

Required Expertise

  • Proven experience of 5-10 years in a system engineering role, specifically with Windows environments.
  • Strong expertise in Microsoft Windows Server, Active Directory, and Group Policy.
  • Proficiency in Windows patch management and advanced troubleshooting techniques.
  • Demonstrated ability to ensure high availability, security compliance, and operational excellence across enterprise environments.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves participation in an on-call support rotation, requiring availability during weekends and public holidays as scheduled to address critical incidents.

Application

Candidates who meet the specified requirements are encouraged to apply.


Requirements

  • Requires 5-10 Years experience

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