Spa Manager📣 Job Ad

Spa Manager - Riyadh

Hilton is seeking a Spa Manager to oversee daily spa operations in Riyadh, Saudi Arabia. This full-time role requires 5-10 years of relevant experience and focuses on delivering exceptional guest experiences and ensuring efficient spa performance.

Role Overview

The Spa Manager is responsible for the comprehensive management of spa services, aiming to maximize revenue opportunities and maintain high standards of facility operation. This position involves leading a team to ensure guest satisfaction and compliance with all regulatory standards, contributing to Hilton's commitment to hospitality.

Key Responsibilities

• Oversee daily spa operations, including guest service, product quality, inventory management, systems, and departmental budgets.
• Develop spa menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experience.
• Ensure spa areas and equipment are well-maintained, clean, and in excellent working order.
• Monitor service trends, respond to guest feedback, and implement improvements to elevate the overall spa experience.
• Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build and retain a high-performing team.
• Maintain compliance with health, safety, and sanitation regulations, ensuring the highest standards for guest and team member wellbeing.

Candidate Profile and Experience

Candidates for this role should possess 5-10 years of experience in spa management or a related field. Hilton values specific qualities in its team members, which include:

• A passion for hospitality.
• Acting with integrity and upholding ethical standards.
• Demonstrated leadership abilities.
• A belief in teamwork to achieve optimal outcomes.
• A strong sense of ownership and accountability.
• A focus on immediate action and discipline to make a lasting impact.

About Hilton

Hilton is a global leader in the hospitality industry, recognized for its award-winning workplace culture. The company has welcomed over 3 billion guests worldwide, maintaining its founding vision of hospitality. Hilton is committed to providing exceptional experiences for both guests and team members, consistently earning recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton supports career development across its portfolio of world-class brands.

Application Process

Interested candidates are encouraged to apply to join Hilton's team in Riyadh.