Spa Manager📣 Job Ad

About the Spa Manager Role

Hilton is seeking a dedicated Spa Manager to oversee daily spa operations in Saudi Arabia. This role is key to delivering memorable spa services and enhancing the guest experience. The Spa Manager will ensure high standards of service, operational efficiency, and team development within the spa environment, contributing to Hilton's commitment to hospitality.

Key Responsibilities

• Oversee daily spa operations, including guest service, product quality, inventory, systems, and departmental budgets.
• Maximize revenue through the development of spa menus and the implementation of marketing and merchandising strategies.
• Maintain spa facilities, ensuring all areas and equipment are clean and in excellent working order.
• Enhance guest satisfaction by monitoring service trends, responding to feedback, and implementing improvements.
• Develop the spa team through supervision, coaching, and mentoring, including performance evaluations and professional development.
• Ensure compliance with all health, safety, and sanitation regulations.

Required Qualifications and Experience

Candidates should possess a passion for hospitality and demonstrate strong integrity. The role requires leadership qualities, a belief in teamwork, and a strong sense of ownership and accountability, with a focus on timely execution.

• 5-10 years of relevant experience.

Essential Skills

• Guest service
• Product quality management
• Inventory management
• Systems management
• Budget management
• Revenue maximization
• Marketing and merchandising strategies
• Facility maintenance
• Guest satisfaction enhancement
• Team supervision, coaching, and mentoring
• Performance evaluation
• Professional development facilitation
• Compliance with health, safety, and sanitation standards
• Overall hospitality expertise

Work Context

This is a full-time position based in Saudi Arabia. The role is part of Hilton's global hospitality network, known for its award-winning workplace culture that values both guest satisfaction and team member well-being.