Sr. Director Marketing Services

About Visa

Visa is a global leader in payments technology, facilitating transactions across more than 200 countries and territories. The company focuses on enabling payments between consumers, merchants, financial institutions, and government entities. Visa aims to provide payment solutions that support individuals and businesses globally.

The Role of Senior Director, Marketing Services

Visa (KSA) is seeking a Sr. Director, Marketing Services to lead and expand the Marketing Services business across Saudi Arabia, Bahrain, and Oman (KBO). This full-time role, based in Riyadh, involves translating the CEMEA Marketing Services strategy into a sub-regional plan for KBO. The selected candidate will build senior client relationships and collaborate with country business development teams to secure new clients and grow existing relationships with financial institutions, merchants, and fintechs. The role requires over 10 years of experience and involves close partnership with Visa Consulting & Analytics (VCA), Products, Sales, and Finance to deliver comprehensive marketing solutions.

Key Responsibilities

• Manage the KBO Marketing Services pipeline, P&L, and financials to achieve short-, medium-, and long-term objectives.
• Develop senior client relationships across financial institutions, merchants, and fintechs, understanding their business objectives and marketing priorities.
• Develop and commercialize marketing advisory and services that align client needs with Visa's brand positioning, sponsorship assets, data, insights, and execution capabilities.
• Partner with VCA, Products, Sales, Finance, and KBO country leadership to deliver a coordinated 'One Visa' approach for clients.
• Build, lead, and develop a high-performing client-facing Marketing Services team across KSA, Bahrain, and Oman.
• Manage the annual planning cycle through a strategic, bottom-up approach, including pipeline governance, resource prioritization, delivery oversight, and financial rigor.
• Expand advisory, digital, martech, and measurement capabilities; maintain client satisfaction; and provide executive-level communications on performance, risks, and progress.
• Lead on overall policy and process governance, quality assurance, and delivery excellence in partnership with supporting business functions such as Compliance, Sourcing, and Controllership.

Required Qualifications and Experience

• Over 10 years of relevant professional experience.
• Demonstrated leadership in client management, commercial discipline, and deep marketing expertise.
• Ability to operate effectively through direct and matrixed relationships in a fast-paced environment.
• Consultative, analytical, and collaborative approach.
• Strong digital and marketing technology capabilities.

Work Environment

This role is based in Riyadh, Saudi Arabia. Visa requires employees to work at least three days in the office, with specific expectations to be confirmed by the Hiring Manager.