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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Supervisor-Pool to join their team. This full-time, non-management position is based in the Financial District and contributes to the guest experience within the Golf, Fitness & Entertainment category. The role is suitable for individuals with 0-1 years of experience who are focused on creating a welcoming environment for guests.

W Hotels aims to awaken curiosity and expand worlds, offering guests a place to enjoy life and broaden their perspectives. The brand is recognized for reinventing luxury and fostering a spirit of readiness and harmony. The Whatever/Whenever service culture is central to fulfilling guest needs. W Hotels invites original, innovative, and forward-thinking individuals to join a global team where they can perform their best work and achieve personal and professional growth.

Key Responsibilities

  • Develop and advertise recreational activity programs and notices using publishing software.
  • Conduct inventory of supplies, materials, and equipment, reporting low stock items to the supervisor or manager.
  • Encourage, recruit, enroll, and schedule guests for participation in recreational activities.
  • Foster an atmosphere of relaxation for guests.
  • Provide guests with information about recreational facilities and activities.
  • Promote the rules and regulations of recreational facilities to ensure guest and member safety and well-being.
  • Observe activities in recreational facilities and respond appropriately according to local operating procedures in the event of an emergency.
  • Identify potential situations where guests cannot safely participate in an activity and report them to a supervisor/manager.
  • Offer assistance to injured guests until emergency medical services arrive.
  • Clean and maintain recreational equipment and supplies.
  • Assist management in training, motivating, and coaching employees, serving as a departmental role model or mentor.
  • Report accidents, injuries, and unsafe working conditions to the manager; complete safety training and obtain certifications.
  • Comply with all company safety and security policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure that uniforms and personal appearance are neat and professional.
  • Maintain the privacy of company proprietary information and protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Support the team to achieve common goals.
  • Meet quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than 25 pounds (** Kg) or its equivalent without assistance.
  • Assist in moving, lifting, carrying, and placing objects weighing more than 50 pounds (** Kg).
  • Stand, sit, or walk for extended periods or for the entire work shift.
  • Read and visually verify information in various formats (*, small print).
  • Visually inspect tools, equipment, or machines (*, to identify defects).
  • Enter and locate work-related information using computers or point-of-sale systems.
  • Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination.
  • Reach above the head and below the knees, including bending, waist twisting, crouching, and stooping.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloped, uneven, or slippery surfaces and stairways.
  • Climb up and down stairs and/or service ramps.
  • Welcome and acknowledge all guests according to company standards.
  • Speak to others using clear and professional language; answer the telephone using appropriate etiquette.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent GED certificate.
  • One year of related work experience.
  • One year of supervisory experience.
  • CPR Certification.
  • First Aid Certification.
  • Proficiency with fitness and recreation equipment.
  • Any certification or training required by local and state agencies.

Required Skills

  • Recreation Program Development
  • Inventory Management
  • Guest Engagement
  • Promotions
  • Facility Maintenance
  • Employee Training
  • Safety Procedures
  • CPR Certification
  • First Aid Certification
  • Fitness and Recreation Equipment

Work Environment and Details

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role falls under the Golf, Fitness, & Entertainment job category. Marriott International is committed to providing equal opportunity and fostering an environment where diversity is valued and celebrated. The company actively promotes an inclusive workplace, valuing the fusion of cultures, talents, and experiences of its associates. Marriott International is committed to not discriminating based on disability, veteran status, or other characteristics protected by applicable law.


Requirements

  • No experience required

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