Systems Engineer Channel📣 Job Ad

About the Role: Systems Engineer Channel

Fortinet is seeking a Systems Engineer Channel to join our team in Riyadh, Saudi Arabia. This full-time role is central to driving success with our channel partners, serving as a trusted technical advisor and solution architect. The position supports channel sales efforts by engaging with partners and clients to demonstrate the technical value of Fortinet products, design custom security solutions, and provide essential technical enablement. The Systems Engineer Channel will work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.

Technical Pre-Sales and Partner Enablement

• Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demonstrations, Proof of Concepts (POCs), and presentations.
• Collaborate closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
• Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.
• Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement cybersecurity products effectively.
• Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
• Stay up-to-date with the latest cybersecurity products, technologies, and trends to serve as a technical thought leader for partners.

Solution Design and Technical Account Management

• Work with channel partners to architect and design security solutions based on Fortinet's product portfolio, including threat detection, firewall, endpoint security, and cloud security.
• Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client’s environment.
• Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.
• Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
• Act as the bridge between the channel partner and internal support or R&D teams to resolve technical issues promptly.

Collaboration and Cross-Functional Support

• Liaise with product management and R&D teams to communicate customer feedback and influence product development.
• Support channel partners with insights and recommendations on how to optimize deployments, integrations, and configurations for maximum performance.
• Assist in the creation of technical marketing content such as whitepapers, case studies, and product guides to support channel efforts.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
• A minimum of 5 years of experience in system engineering, solution architecture, or technical support roles within the cybersecurity or IT industry.
• Experience working in a pre-sales capacity with channel partners or Value Added Resellers (VARs).
• Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.

Technical Skills and Attributes

• Hands-on experience with network security technologies, system architecture, and protocols.
• Proficiency in working with Linux/Unix, Windows, and cloud platforms (AWS, Azure, GCP).
• Knowledge of scripting languages such as Python or Bash is a plus.
• Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity certifications are a plus.
• Strong presentation and communication skills, with the ability to translate complex technical concepts into business value.
• Exceptional problem-solving skills and the ability to work independently in a fast-paced environment.
• Ability to build strong relationships and collaborate effectively with cross-functional teams and external partners.