Team Leader Accommodation & Transportation

About the Role

Catrion Group is seeking a Team Leader, Accommodation & Transportation for a full-time position in Riyadh or Jeddah. This role is central to ensuring operational excellence and compliance within the accommodation and transportation services, supporting both site teams and client relationships. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

• Liaise with the direct manager to provide support to the site and team.
• Ensure junior team members comply with CATRION systems and processes.
• Assist in training junior team members on the CATRION quality system, ensuring understanding, adherence, and consistent service delivery through toolbox talks and in-post training.
• Support the completion of employee evaluations or appraisals, including improvement plans, as per company procedures.
• Conduct regular area reviews to ensure team members meet performance standards.
• Create and encourage opportunities for employee promotions.
• Comply with appropriate QHSE requirements.
• Deliver budgeted profit by managing food, labor, and overhead costs.
• Manage client relationships through regular formal and informal interaction, resolving issues promptly without compromising project profitability.
• Attract and retain an experienced, effective management team and workforce dedicated to long-term project completion, minimizing staff turnover.
• Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the CATRION Quality Assurance Program.
• Report any stores shortages or required products to the team leader.
• Manage all camp/site administration.
• Assist the team leader in adhering to budgets for labor, food, cleaning materials, utensils, and other miscellaneous costs.
• Provide daily reporting to own/client maintenance on technical support for preventive maintenance.
• Present a positive image of CATRION to clients and customers.
• Implement quality monitoring systems to measure customer satisfaction, client, and contract compliance.
• Accompany the team leader in representing the company in regular on-site client meetings, if requested.
• Train all site staff in the CATRION quality system, ensuring concepts are understood, followed, and consistent service is delivered.
• Ensure staff inductions are conducted in accordance with CATRION policies.
• Manage effective training and development for all team members, identifying any gaps to the direct line manager.
• Lead and communicate effectively to maintain high motivation levels with staff, or perform any other task requested or instructed by the team leader.
• Assist in employee grievances management.
• Ensure the handling of daily material issuing aligns with unit budgets.
• Ensure an efficient Daily Walk Through.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Demonstrated ability to lead and manage a team effectively.
• Strong understanding of quality assurance programs and compliance.
• Experience in budget management and cost control.
• Proficiency in client relationship management and issue resolution.

Work Environment

This full-time position is based in either Riyadh or Jeddah, requiring active involvement in site operations and team management. The role involves working closely with direct managers, junior team members, and clients to ensure smooth and efficient service delivery.

Application Process

Candidates who meet the qualifications are encouraged to apply. Salary details will be discussed during the interview process.