B&F Supervisor

About the Role

W Hotels is seeking a B&F Supervisor to join their team in Riyadh. This full-time role involves overseeing daily operations to ensure optimal service delivery and guest satisfaction within the food and beverage department. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest needs fulfillment.
• Inspect staff grooming and attire, addressing any deficiencies.
• Complete opening and closing duties, including setting up supplies, cleaning, and securing areas.
• Inspect storage areas for organization, FIFO adherence, and cleanliness.
• Conduct scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service quality, and guest safety.
• Complete work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to company and safety policies, report incidents, and complete required training.
• Maintain professional appearance, confidentiality, and protect company assets.
• Welcome guests, anticipate needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally, foster positive working relationships, and support team goals.
• Ensure adherence to quality standards and identify improvements for efficiency, productivity, and cost-savings.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Visual inspection of tools, equipment, or machines for defects.
• Standing, sitting, or walking for extended periods or an entire shift.
• Moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistance.
• Grasping, turning, and manipulating objects requiring fine motor skills and hand-eye coordination.
• Moving through narrow, confined, or elevated spaces.
• Moving up and down stairs and/or service ramps.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Company Overview

W Hotels, part of Marriott International, is committed to fostering an inclusive environment where diverse backgrounds are valued. The brand's mission is to Ignite Curiosity, Expand Worlds, offering unique experiences inspired by new faces and experiences. W Hotels is known for reinventing luxury norms globally through its Whatever/Whenever service philosophy.

Commitment to Diversity

Marriott International is an equal opportunity employer, providing access to opportunity for all. The company values the unique backgrounds, culture, talent, and experiences of its associates and is committed to non-discrimination on any protected basis, including disability and veteran status.

Application Process

Candidates who are original, innovative, and forward-thinking are encouraged to apply to join W Hotels and the broader Marriott International portfolio.