Operations Officer

Job Purpose
To manage financial operations, planning, and reporting activities for the destination. The Finance Manager will ensure effective budgeting, financial controls, cost tracking, and compliance with internal policies and external regulations. The role plays a critical part in supporting strategic and operational decision-making through financial insight and analysis.

Job Responsibilities
1. Oversee day-to-day financial operations including budgeting, reporting, and reconciliation.
2. Prepare monthly, quarterly, and annual financial statements and variance analysis.
3. Ensure compliance with accounting standards, internal policies, and regulatory requirements.
4. Monitor operating expenditures and implement cost control initiatives.
5. Lead budgeting and forecasting processes in coordination with department heads.
6. Manage financial audits and respond to audit findings.
7. Coordinate payroll, procurement, and vendor payment activities.
8. Develop financial models and dashboards to support management decisions.
9. Support capital expenditure planning and asset management.
10. Supervise finance team members and ensure continuous development.

Managerial Responsibilities
1. Provide input to the Department’s strategy from the Section or Unit perspective, in alignment with the destination's vision and mission.
2. Develop the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets.
3. Contribute to the Section or Unit’s budget preparation and monitor financial performance.
4. Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication.
5. Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.

Job Requirements
Academic Qualifications: Bachelor’s degree in Finance, Accounting, or related field.
Years of Experience: 8 years (with 2+ years in managerial role).
Other Requirements: CPA/CMA is preferred.

Technical Competencies

• Financial Reporting: Expert
• Budgeting & Forecasting: Advanced
• Cost Control: Advanced
• Financial Analysis: Advanced
• ERP/Finance Systems: Intermediate
• Regulatory Compliance: Advanced

About the role and company
Raffles the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project in Umluj, Saudi Arabia, is seeking a dynamic and experienced Beverage Manager to join our luxury hospitality team. Our resort features 361 rooms, eleven distinct dining concepts, a Spa, and is adjacent to an 18-hole championship golf course.

Key Responsibilities:

• Develop and implement innovative beverage menus that align with our luxury brand and guest preferences.
• Manage inventory, pricing, and cost control for all beverage outlets.
• Lead and inspire a team of beverage professionals, providing training and development opportunities.
• Ensure compliance with food safety regulations and maintain the highest standards of hygiene and cleanliness.
• Collaborate with the Food and Beverage Director to create and execute strategic plans for beverage operations.
• Analyze sales data and market trends to optimize beverage offerings and maximize revenue.
• Foster relationships with suppliers and negotiate contracts to ensure the best quality products at competitive prices.
• Handle guest inquiries and complaints professionally, ensuring high levels of customer satisfaction.
• Organize and oversee special events, promotions, and beverage-related activities.
• Maintain awareness of industry trends and introduce new concepts to enhance the guest experience.

Qualifications:

• Bachelor's degree in Hospitality Management or related field.
• Minimum 5 years of experience in beverage management within luxury hotels or resorts.
• Extensive knowledge of wines, spirits, and cocktails, with a Sommelier certification preferred.
• Proven track record in menu development, pricing strategies, and inventory management.
• Strong financial acumen with experience in budgeting and cost control.
• Excellent leadership skills, with the ability to train, motivate, and develop staff.
• Outstanding customer service skills and the ability to handle high-pressure situations.
• Proficiency in beverage-related software and point-of-sale systems.
• Food Safety certification.
• Fluency in English; knowledge of Arabic or other languages is a plus.
• Familiarity with Middle Eastern culture and customs is preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Additional Information:

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Join Raffles Hotels & Resorts as an Executive Assistant
We are looking for a highly organized and reliable Executive Assistant to provide administrative and organizational support to our executive team. As a key player in our luxurious environment, you'll ensure seamless operations at our stunning new venue located in the Kingdom’s groundbreaking Red Sea Project.

Key Responsibilities:

• Provide comprehensive administrative support to the General Manager and Executive Office.
• Coordinate complex international travel, meetings, agendas, and guest arrangements.
• Act as the primary liaison with internal departments, ownership, and external stakeholders professionally.
• Assist in pre-opening readiness including documentation, timeline management, and logistics coordination.
• Support key project rollouts related to brand compliance and operational readiness.
• Maintain confidentiality of sensitive business information, upholding luxury hospitality standards in all communications.
• Prepare high-level presentations and internal communications.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality, or related field.
• Minimum 3 years of experience supporting C-level executives in luxury hospitality.
• Proven experience in hotel pre-opening projects is highly preferred.
• Fluent in English with excellent command of the Microsoft Office Suite.
• Strong interpersonal and communication skills, a refined sense of service, and discretion.

Additional Information:

• Understanding of ultra-luxury guest expectations.
• Experience in project coordination and document control during pre-opening stages.
• A proactive, anticipatory approach with strong ownership and accountability.