Associate Dining Supervisor📣 Job Ad

About the Role

Rosewood AMAALA is seeking an Associate Dining Supervisor to manage and enhance the colleague dining experience within its luxury destination. This role is responsible for overseeing all aspects of the Associate Dining Facility (ADF), ensuring that meal services and interactions promote colleague well-being, engagement, and satisfaction. The position champions service excellence, operational efficiency, food quality, hygiene standards, and colleague satisfaction, fostering an inclusive dining culture for a diverse international workforce. Reporting to the Talent & Culture team, this role is integral to delivering an exceptional colleague experience by blending operational excellence, employee well-being, and luxury hospitality standards.

Key Responsibilities

• Supervise daily operations of the Associate Dining Facility to ensure seamless service and high dining standards.
• Maintain luxury hospitality standards within colleague dining services, aligning with Rosewood's relationship hospitality philosophy.
• Collaborate with Culinary, Stewarding, and Talent & Culture teams to provide diverse, nutritious, and culturally inclusive dining experiences.
• Monitor food presentation, quality, freshness, and service consistency across all meal periods.
• Conduct regular inspections to ensure compliance with health, safety, sanitation, and food hygiene regulations.
• Oversee dining facility team members, providing coaching, training, and performance support.
• Gather and analyze colleague feedback to continuously improve dining offerings and service standards.
• Manage dining schedules, staffing requirements, and operational resources effectively.
• Support colleague engagement initiatives, wellness programs, and special events organized by Talent & Culture.
• Monitor inventory levels, equipment condition, and operational supplies to ensure uninterrupted service.
• Prepare operational reports, service evaluations, and improvement recommendations for management.
• Foster a positive dining atmosphere that contributes to employee satisfaction, retention, and overall well-being.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage, or a related field.
• Minimum 2–4 years of supervisory experience in employee dining, staff cafeteria, hotel F&B operations, or luxury hospitality environments.
• Previous experience in remote destinations, luxury resorts, integrated hospitality developments, or pre-opening projects is highly desirable.

Required Skills

• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of food safety, HACCP standards, and hygiene regulations.
• Ability to work effectively within a multicultural environment.
• Strong organizational skills with attention to detail and service excellence.
• Proficiency in Microsoft Office and hospitality management systems.

Work Environment and Details

This full-time position is based at Rosewood AMAALA in Saudi Arabia. The role requires 2-5 years of experience, with prior experience in remote destinations or luxury hospitality environments being highly advantageous. The company is Rosewood AMAALA.