Butler

About the Butler Role at St. Regis Hotels & Resorts

St. Regis Hotels & Resorts is seeking a Butler to join its team in the Red Sea region. This full-time position is critical for ensuring a memorable and unique experience for guests from arrival to departure. The role focuses on delivering a wide range of services to guide guests through their stay, making transactions feel like an integral part of the overall experience.

Key Responsibilities

• Take initiative to deliver various services that enhance guest arrival and departure experiences.
• Process operational needs efficiently and accurately.
• Address guest requests promptly and effectively.
• Complete necessary reports and documentation.
• Share highlights and information about the local area with guests.

Operational Standards and Professional Conduct

• Maintain a safe workplace environment.
• Adhere strictly to company policies and procedures.
• Ensure confidentiality of guest and company information.
• Protect company assets diligently.
• Uphold high-quality standards in all aspects of service.
• Ensure professional appearance, uniform, and communication at all times.

Physical Requirements

The role requires physical activity and a hands-on approach. Butlers will be expected to stand, sit, or walk for extended periods. The position also involves moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance, and objects weighing over 75 pounds with assistance.

Qualifications and Experience

Candidates should possess 0-1 years of relevant experience. A strong commitment to guest satisfaction and operational excellence is essential for success in this role.

Application Information

The salary for this position will be disclosed during the recruitment process. All duties and responsibilities are critical for delivering exceptional service to guests and supporting the business objectives of St. Regis Hotels & Resorts.