Chief Steward📣 Job Ad

About the Role

Accor is seeking an experienced Chief Steward to lead stewarding operations in the Madinah Region, specifically in Medina, Saudi Arabia. This role reports to senior management and is responsible for the maintenance, cleaning, and availability of all kitchen equipment, utensils, and service ware to support dining operations across all Food & Beverage outlets. This is an opportunity to lead a team within a globally recognized hospitality network, contributing to responsible hospitality practices.

Key Responsibilities

• Lead and supervise the stewarding team to achieve operational excellence and maintain high performance standards.
• Oversee daily stewarding operations in all restaurants, bars, banquet facilities, and kitchens, ensuring adherence to cleaning procedures, hygiene standards, and food safety regulations.
• Develop and implement cleaning programs and quality assurance procedures for kitchen and back-of-house areas, focusing on continuous improvement.
• Manage inventory of cleaning supplies, equipment, and chemicals, analyze usage, and maintain vendor relationships for cost-effectiveness.
• Coordinate stewarding staff scheduling and allocation across outlets and shifts to ensure adequate coverage.
• Train, mentor, and develop team members on cleaning procedures, safety practices, equipment handling, and food safety protocols.
• Monitor and enforce compliance with health, safety, and environmental regulations, including waste management practices.
• Analyze operational data and key performance indicators to identify trends and implement process improvements.

Qualifications and Requirements

• Minimum of 5 years of progressive stewarding operations experience in large-scale Food & Beverage environments, preferably in a resort, hotel, or high-volume hospitality setting.
• Proven leadership experience supervising and managing stewarding teams.
• Comprehensive knowledge of kitchen equipment, chinaware, glassware, and utensil maintenance standards.
• Strong expertise in cleaning procedures, sanitation protocols, and food safety regulations (HACCP, ISO standards, or equivalent).
• Solid understanding of health, safety, and environmental compliance requirements in hospitality operations.
• Excellent organizational and time management skills with analytical and problem-solving abilities.
• Proficiency in inventory management, cost control, and budget analysis.
• Excellent written and verbal communication skills in English.
• Certification in Food Safety or Hospitality Management is preferred.
• Ability to work flexible hours, including evenings, weekends, and during special events.
• Physical capability to perform duties in a fast-paced kitchen environment, including standing for extended periods and lifting moderate weights.
• Commitment to maintaining high standards of professionalism, integrity, and customer focus.

Required Skills

• Leadership and Supervision
• Cleaning Procedures and Hygiene Standards
• Food Safety Regulations (HACCP, ISO Standards)
• Inventory Management, Cost Control, and Budget Analysis
• Scheduling, Training, and Mentoring
• Performance Reviews
• Health, Safety, and Environmental Regulations
• Waste Management and Auditing
• Data Analysis and Process Improvement
• Kitchen Equipment, Chinaware, Glassware, and Utensil Maintenance
• Sanitation Protocols
• Organizational and Time Management Skills
• Analytical and Problem-Solving Skills
• Communication (written and verbal)

Work Environment and Location

This is a full-time position located in Medina, Madinah Region, Saudi Arabia. The role requires the ability to work flexible hours, including evenings, weekends, and during special events, and involves physical duties in a fast-paced kitchen environment.