Chief Steward📣 Job Ad
in Delta Hotels And Resorts
about 9 hours ago
about 9 hours agoShare
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Makkah |
About the Role
Delta Hotels and Resorts is seeking a dedicated and experienced Chief Steward to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time management position is essential for overseeing the efficient daily operations of the kitchen services department. The Chief Steward will play a vital role in maintaining high standards of cleanliness, organization, and staff performance, directly contributing to guest satisfaction and operational excellence.
Key Responsibilities
- Manage the daily operations of kitchen services and supervise relevant staff.
- Oversee dishwashing operations, ensuring efficient cleaning and organization of all service ware.
- Direct and manage nightly cleaning activities to maintain a clean kitchen environment.
- Ensure the cleanliness and maintenance of the back dock area.
- Supervise banquet and catering arrangements to support event services.
- Oversee kitchen staff not directly involved in cooking, such as dishwashers and kitchen assistants.
- Continuously strive to improve guest and staff satisfaction while maintaining the operational budget.
- Order and manage necessary supplies, ensuring staff have the required equipment, tools, and uniforms.
- Schedule events, programs, and activities effectively.
- Monitor the flow of required materials and maintain current inventory levels.
- Conduct periodic inventories of china, glassware, and silverware.
- Control inventories of food, equipment, smallwares, and beverages, reporting any shortages.
- Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
- Investigate and follow up on staff incidents to ensure safety and compliance.
- Manage all kitchen equipment, china, glassware, and silverware, ensuring an adequate supply of clean items.
- Oversee staff adherence to loss prevention policies to prevent accidents and control costs.
- Enforce proper cleaning procedures for service ware, equipment, floors, and all dishwashing machines.
- Ensure all food storage and transportation equipment is in good working order.
- Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
- Communicate and update executive managers, peers, and subordinates with relevant information in a timely manner.
- Utilize interpersonal and communication skills to lead, influence, and encourage others.
- Advocate for sound financial and business decisions, demonstrating honesty and integrity.
- Lead by example, demonstrating appropriate behaviors and work ethics.
- Sufficiently understand employee positions to perform duties in their absence.
- Provide leadership, vision, and direction to align department goals with overall objectives.
- Ensure staff productivity levels are maintained.
- Achieve and exceed goals, including performance and budget objectives.
- Celebrate successes by publicly recognizing team members' contributions.
- Foster and build mutual trust, respect, and cooperation among team members.
- Clearly communicate performance expectations based on job descriptions.
- Establish collaborative and open relationships with employees.
- Participate in managing the department's controllable expenses to meet or exceed budget goals.
- Strive to improve service performance and solicit employee feedback.
- Understand the impact of department operations on the property's overall financial goals.
- Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
- Manage daily operations to ensure quality, standards, and customer expectations are met.
- Emphasize guest satisfaction during department meetings and focus on continuous improvement.
- Provide guidance and direction to subordinates, including setting and monitoring performance standards.
- Participate in the recruitment, interviewing, selection, hiring, and promotion of employees.
- Train employees on safety procedures and the proper use of equipment and chemicals.
- Provide feedback to individuals based on observations of service behaviors.
- Review employee satisfaction results to identify and address concerns.
- Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).
- Apply property policies fairly and consistently.
- Participate in progressive disciplinary procedures for employees.
Qualifications and Requirements
- High school diploma or equivalent required.
- Minimum of 4 years of experience in purchasing, food and beverage, culinary, or a related professional field.
- Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus two years of experience in purchasing, food and beverage, culinary, or a related professional field.
Required Skills
- Food and Beverage Management
- Culinary Operations
- Purchasing and Supply Chain
- Kitchen Services Operations
- Staff Supervision and Leadership
- Dishwashing Operations Management
- Night Cleaning Procedures
- Back Dock Cleaning and Maintenance
- Banquet and Catering Arrangements
- Inventory Management and Control
- Loss Prevention Strategies
- Sanitation Standards and Compliance
- Food Handling Standards
- Effective Communication and Interpersonal Skills
- Financial Management and Budget Control
- Human Resources Management
- Providing Exceptional Customer Service
Job Details and Location
This is a full-time, management position. The work location is 3243 Al Salam Street, Jeddah, Makkah Al Mukarramah, Saudi Arabia, 23613. The job requires 2-5 years of experience. The region is located in Jeddah, Makkah Al Mukarramah.
Delta Hotels and Resorts is committed to being an equal opportunity employer, committed to diversity and inclusion. We value the unique backgrounds of our partners and foster an environment where everyone is welcome and has the opportunity to thrive. Delta Hotels by Marriott offers a seamless travel experience designed for the modern, frequent traveler, focusing on flawlessly meeting essential needs. We are rapidly expanding globally and invite individuals who enjoy purposeful service and attention to detail to explore opportunities with us.
Requirements
- Requires 2-5 Years experience
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