Croatian-Speaking Remote Sales Development Representative (SDR)📣 Job Ad

About the Role

TalentWorldGroup Plc., a multilingual contact center focused on remote work, is seeking a Croatian-Speaking Remote Sales Development Representative (SDR). This role supports a client in the vacation rental industry, focusing on outbound calling and lead qualification to identify and nurture potential clients for Sales Managers. As an SDR, you will be the initial point of contact for property owners, assessing their needs and interest in the client's services.

Key Responsibilities

• Conduct outbound calls to vacation rental homeowners to introduce client services.
• Assess homeowner interest and prequalify leads based on established criteria.
• Build rapport with prospects and address initial questions or objections.
• Transfer qualified leads to Sales Managers for further follow-up.
• Maintain accurate lead information within the CRM system.
• Manage call follow-ups and ensure smooth lead handovers.
• Participate in monthly Key Performance Indicator (KPI) reviews.

Qualifications and Requirements

• Fluent command of the Croatian language (C2 level) is essential.
• Strong English communication skills are required.
• Previous experience in cold calling, outbound sales, or lead generation is preferred.
• Confidence in handling objections and engaging with prospects over the phone.
• Proficiency in working with Customer Relationship Management (CRM) systems and lead databases.
• Goal-oriented, self-motivated, and possess strong organizational skills.
• A stable broadband internet connection is mandatory, with a wired LAN connection preferred.
• Processor: GHz or higher (64-bit preferred).
• RAM: Minimum 8 GB.
• Storage: At least 10 GB of available space.
• Screen Resolution: 1920 x 1080 recommended.
• A wired USB headset is required.
• Operating System: Windows 11 or later, or MacOS 14+.

Required Skills

• Croatian (Fluent, C2 Level)
• English Communication
• Cold Calling
• Outbound Sales
• Lead Generation
• Handling Objections
• CRM Software Proficiency
• Goal-Oriented
• Self-Motivation
• Organization

Work Arrangement and Compensation

This is a part-time, freelance cooperation agreement role, requiring approximately 20 hours per week. The compensation is €13 per hour, with potential for performance-based incentives. Training, consisting of 5 hours of unpaid sessions, will be scheduled flexibly prior to the role's commencement. The fixed weekly schedule is as follows (all times CET): Monday: 10:00–13:00 & 15:30–19:00; Tuesday: 15:30–19:00; Wednesday: 10:00–13:00; Thursday: 15:30–19:00; Friday: 10:00–13:30. The role is fully remote, offering a long-term collaboration opportunity. TalentWorldGroup Plc. provides structured onboarding, ongoing support, and opportunities for career development.

Timeline

Training is scheduled to commence in April 2026. The anticipated start date for this role is July 2026, with training to be scheduled prior to this date.