Filipino / Tagalog Quality Assurance Lead (QAL)📣 Job Ad

About the Role

SME Careers, a subsidiary of SuperAnnotate and an expanding AI Data Services company, is seeking a Filipino / Tagalog Quality Assurance Lead (QAL) for a remote, contract-based hourly position. In this role, you will be responsible for overseeing the quality, consistency, and performance of trainers engaged in Filipino/Tagalog AI training projects. Your primary duty will involve reviewing AI-generated Filipino/Tagalog content and the work of trainers and QA personnel to ensure adherence to project guidelines and quality standards. You will provide detailed written feedback and identify recurring quality issues to maintain the integrity of the training data.

This position offers the opportunity to contribute to the enhancement of AI models by ensuring Filipino-language training data is natural, accurate, culturally appropriate, and meets client expectations. While no immediate project is assigned, qualified candidates will be prioritized for relevant opportunities and gain access to future projects through our expert network. The selection process includes an AI interview, a domain-specific task, and a recruiter interview.

Key Responsibilities

• Conduct quality monitoring through spot-checking Filipino/Tagalog items, identifying quality issues, providing ongoing feedback, and escalating recurring or critical issues.
• Communicate project guidelines, changes, workflow updates, and quality expectations to trainers and QAs via Discord.
• Respond promptly to trainer and QA questions regarding Filipino/Tagalog wording, tone, register, translation fidelity, Taglish usage, cultural context, and edge cases.
• Manage trainer and QA activation by contacting inactive contributors, encouraging engagement, tracking follow-ups, and flagging availability issues.
• Create and maintain Filipino/Tagalog project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.
• Schedule and conduct onboarding and training sessions for trainers and QAs, covering project expectations, workflows, rubrics, quality standards, and Filipino/Tagalog-specific style requirements.
• Ensure consistent application of Filipino/Tagalog language guidelines by all trainers and QAs, and facilitate understanding of evolving project updates.
• Identify recurring quality gaps, propose workflow improvements, and contribute to the development of scalable QA processes for Filipino/Tagalog language projects.

Qualifications and Requirements

• Bachelor's or Master's degree in Filipino, Tagalog, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a closely related field.
• Native or near-native proficiency in Filipino/Tagalog, with strong reading and writing skills.
• Excellent command of the English language for understanding project guidelines, team communication, and providing feedback.
• A minimum of 3 years of professional experience in Filipino/Tagalog writing, editing, translation, localization, content QA, AI training, education, annotation, or related language review workflows.
• A strong understanding of Filipino/Tagalog grammar, spelling conventions, punctuation, tone, register, cultural context, and natural usage.
• Comfort in handling formal Filipino, conversational Tagalog, and Taglish/code-switching as required, while maintaining consistency with project guidelines.
• Demonstrated ability to evaluate Filipino/Tagalog content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect code-switching, hallucinated claims, ambiguity, or inconsistent terminology.
• Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is highly preferred.
• Proficiency in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
• Exceptional attention to detail and organizational skills, with the ability to maintain various quality documentation.
• Prior experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a significant advantage.

Required Skills

• Filipino/Tagalog AI training
• Quality Assurance
• AI training data
• Communication
• Attention to detail
• Structured communication
• Quality workflows
• Discord
• Google Sheets
• Google Docs
• Data annotation
• Large language models
• Prompt/response evaluation
• Rubric-based LLM QA

Work Environment and Contract Details

This is a remote, contract-based hourly role. The company is SME Careers, and the region is Saudi Arabia. While specific experience requirements are listed as 2-5 years, the role is focused on quality assurance for Filipino/Tagalog AI training projects.