Hard Services Manager📣 Job Ad

About the Role

ENGIE SOLUTIONS MIDDLE EAST is seeking a Hard Services Manager to oversee hard services provision in Al Ula, Madinah Province. This full-time position requires a professional with 5-10 years of experience in managing complex facility operations and asset performance.

Role Overview

The Hard Services Manager is responsible for the comprehensive management of all hard services, including the performance of service partners, adherence to maintenance standards, and the implementation of asset management best practices. This role is crucial in ensuring the effective management of built assets and optimizing operational performance in alignment with the Royal Commission for AlUla’s (RCU) vision.

Key Responsibilities

• Provide expert advice to service partners on best practices for built asset maintenance.
• Design and implement policies and procedures for adequate asset maintenance.
• Develop and oversee maintenance regimes to ensure plant and equipment functionality.
• Identify critical plant and services, developing response and contingency plans for failures.
• Ensure the integration of ISO 55001-2014 requirements across all operational levels.
• Support Asset Condition Surveys, including planning, survey execution, and access arrangements.
• Oversee asset tagging using RFID, barcode, or QR code systems for accurate identification and tracking.
• Develop and maintain an Asset Database and Registry with comprehensive asset details.
• Conduct facility and asset assessments to support the Asset Management Plan.
• Manage and oversee the performance of Maintenance Service Partners, ensuring compliance with methodologies like SFG20 and O&M standards.
• Verify service partner invoices against KPIs and ensure adherence to budgets.
• Monitor service partner performance and support improvement initiatives.
• Ensure a comprehensive Planned Preventive Maintenance (PPM) regime is in place, exploring alternatives like Condition-Based Maintenance (CBM) and Business-Focused Maintenance (BFM).
• Develop and maintain Forward Maintenance Registers and Lifecycle Plans, including sinking fund requirements.
• Manage and oversee minor projects and new works related to hard services.
• Identify and ensure compliance with statutory requirements, codes, and standards.
• Develop and implement robust systems for identifying and managing operational risks.
• Ensure all activities are conducted safely and in compliance with RCU, city, and municipality regulations.
• Liaise with clients to coordinate shutdowns and minimize operational disruption.
• Attend client and internal meetings to report on hard services performance and compliance.
• Develop and deliver reports on asset condition, maintenance activities, and service partner performance.

Qualifications and Experience

• Bachelor’s degree in a related field or equivalent extensive industry experience with demonstrated capabilities.
• Minimum of 10 years of related experience in hard services management, facilities management, or asset management.
• Knowledge of asset management principles, maintenance standards, and compliance frameworks.
• Proficiency in the Microsoft Office environment, including Word, Excel, PowerPoint, Project, and Outlook.

Required Skills

• Proven human resource management skills.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to delegate tasks and supervise others effectively.
• Attention to detail and a proactive approach to problem-solving.

Work Location and Type

This is a full-time position based in Al Ula, Madinah Province, Saudi Arabia.