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About the Role

Woods Specialty Cafe & Roastery is seeking a Training, Quality & Operational Excellence Specialist to support operational consistency across all locations. This full-time position is based in Al Khobar, Eastern Region, and requires 2-5 years of experience.

Core Responsibilities

The specialist will be instrumental in ensuring consistent training, product quality, operational compliance, and continuous improvement of systems and standards throughout Woods Specialty Cafe & Roastery. This involves a multi-faceted approach to maintaining high operational benchmarks.

Training and Development Oversight

• Deliver onboarding and refresher training programs for all staff levels, including baristas, cashiers, supervisors, and branch managers.
• Evaluate employee competencies and readiness for certification.
• Maintain comprehensive training records and ensure compliance with training protocols.

Quality Assurance and Compliance

• Conduct regular branch quality audits to verify adherence to beverage recipes and preparation standards.
• Monitor equipment calibration and brewing consistency.
• Analyze customer complaints to identify root causes and support the implementation of corrective and preventive actions.
• Participate in sensory calibration sessions to ensure product consistency.

Operational Excellence Initiatives

• Ensure compliance with Standard Operating Procedures (SOPs) and operational standards through regular audits.
• Identify opportunities for process improvement, waste reduction, and efficiency gains.
• Assist in the development and updating of SOPs.
• Monitor branch performance against key operational performance indicators (KPIs) and support continuous improvement projects.

Qualifications and Experience

• Bachelor's degree in Hospitality Management, Food & Beverage Management, Industrial Engineering, Business Administration, Food Science, or a related field.
• 3-5 years of experience in specialty coffee, restaurant or café operations, training, quality assurance, or operational auditing.
• Preferred certifications include Specialty Coffee Association (SCA), HACCP, Food Safety Certification, or Lean Six Sigma.

About the Service Coordinator Role at Sulzer

Sulzer, a leading engineering company with a history of innovation, is seeking a Service Coordinator to join its team in Al Khobar, Eastern Province. This full-time position focuses on managing outstanding receivables and ensuring efficient cash flow.

Role Overview and Objectives

The Service Coordinator is responsible for the collection of outstanding receivables and the maintenance of accurate records for all collection activities. This role requires direct interaction with customers to assess account statuses and facilitate timely payments. The primary objectives include maintaining healthy cash flow, reducing Days Sales Outstanding (DSO), resolving payment-related disputes, and coordinating with internal departments to address any billing or service issues that may impact payments.

Key Responsibilities

• Contact customers via phone and email to follow up on past-due invoices and secure payments.
• Review customer accounts to ensure payments are applied correctly and resolve any discrepancies.
• Develop payment plans with customers for outstanding debt.
• Submit daily and weekly reports on aging accounts and high-risk customers to management.
• Recommend adjustments to improve the Accounts Receivable collection process.
• Maintain meticulous records of all collection activities and customer correspondence.

Qualifications and Requirements

• Bachelor's degree in Accounting, Finance, or Business Administration.
• Previous experience in credit and collections or accounts receivable.
• Strong written and verbal communication skills.
• Proficiency in accounting software (*, QuickBooks, SAP, Oracle) and MS Excel.
• Fluency in both Arabic and English is required.

Work Location and Environment

This is a full-time position based in Al Khobar, Eastern Province. The role offers opportunities for professional development within a global team.

About the Role

Maya Interiors is seeking a Junior Interior Designer & Sales Representative to join their team in Riyadh. This full-time position involves a blend of design consultation and sales, focusing on premium furniture, high-end fabrics, and exquisite wallpapers to assist clients in creating their desired living spaces.

Role Overview

This role offers a unique opportunity to combine creative interior design skills with client engagement and sales. The successful candidate will work with a range of premium materials and products, guiding clients through the selection process to realize their interior design visions. The position is based in Riyadh and operates on a full-time schedule.

Key Responsibilities

• Engage with clients to understand their design needs, lifestyle, and aesthetic preferences.
• Drive sales by providing expert product knowledge and showcasing furniture, fabric, and wallpaper collections.
• Collaborate with the internal design and sales teams to ensure a cohesive client experience.

Qualifications and Requirements

• A degree in Interior Design.
• Fluency in both English and Arabic.
• A highly presentable demeanor with a professional, confident, and friendly approach.
• A demonstrated passion for interior design trends, textiles, and home styling.
• A positive and reliable attitude, with the ability to function effectively as a team player.
• Previous experience in sales and client relationship management is preferred.

Work Environment

This is a full-time position located in Riyadh. The role involves working with premium materials and interacting directly with clients to achieve their design objectives within a professional setting.

About Maya Interiors

Maya Interiors specializes in providing high-quality interior design solutions, offering a curated selection of premium furniture, fabrics, and wallpapers. The company is dedicated to helping clients transform their spaces into personalized and aesthetically pleasing environments.