موظف اتصالات هاتفية📣 إعلان
في فنادق كمبينسكي
منذ 21 ساعة تقريباً
منذ 21 ساعة تقريباًشارك
 | نوع العقد | دوام كامل |
 | طبيعة الوظيفة | بالموقع |
 | الموقع | الخبر |
Join Our Team as a Telephone Operator!
As a valued member of the Rooms Division at Kempinski Hotels in Al Khobar, you will play a crucial role in delivering exceptional service to our guests. Your primary responsibility will be to manage all incoming calls, ensuring a friendly and efficient experience according to Kempinski and LQA standards.
Key Responsibilities:
Join us in delivering the finest hospitality experience, where every guest interaction is an opportunity to create memorable moments.
As a valued member of the Rooms Division at Kempinski Hotels in Al Khobar, you will play a crucial role in delivering exceptional service to our guests. Your primary responsibility will be to manage all incoming calls, ensuring a friendly and efficient experience according to Kempinski and LQA standards.
Key Responsibilities:
- Answer all incoming calls promptly and connect them to the appropriate extension.
- Accurately take and deliver messages for guests in a timely manner.
- Manage guests' requests for DND (Do Not Disturb) and handle personal wakeup calls as per LQA standards.
- Assist guests with inquiries and requests, providing help or referring to relevant departments as necessary.
- In emergencies, serve as the communication center for the hotel.
- Keep records of all Domestic Direct Dial (DDD) and International Direct Dial (IDD) calls and coordinate billing with the front office.
- Monitor TV channels and public area music for proper functioning.
- Maintain a neat working environment at all times.
Join us in delivering the finest hospitality experience, where every guest interaction is an opportunity to create memorable moments.
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