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Join Abdul Latif Jameel Enterprises as a Sales Executive!

As a Sales Executive, you will be at the forefront of generating new business opportunities while representing our esteemed company. Your main responsibilities will include:

• Preparing quotations and submitting proposals to customers using our online tools.
• Delivering presentations on our Air, Sea, Logistics, LMD, and warehousing products.
• Monitoring competition by gathering current marketplace information on pricing and products.
• Handling customer inquiries, complaints, and claims professionally.
• Establishing strong relationships with customers and internal stakeholders.
• Coordinating for competitive buy rates with carriers and other key stakeholders.
• Updating and maintaining the integrity of customer data in our CRM system.
• Resolving customer issues in coordination with concerned departments.
• Reporting customer service and operational KPIs to management and ensuring adherence to standards.
• Maintaining daily and regular reports and completing any additional tasks as assigned by the manager.

In this role, you will ensure service excellence through a high level of market knowledge, contributing to continuous improvements and effective cost management.