محضر قهوة (باريستا)

POSITION PURPOSE:
Creates a memorable experience for every guest by providing fast and friendly service, quality products and a clean, safe environment.

MAJOR AREAS OF ACCOUNTABILITY:
The responsibilities of a barista are divided into several roles, and it is necessary for each team member to be able to function in each of these roles. While in each role, it is expected that the Barista:
• Greets each guest that enters the store within 15 seconds with a verbal or non-verbal greeting, smile, and eye contact.
• Proactively engages the guest in conversation.
• Seeks opportunities to educate and suggestively sell.
• Executes all company initiatives.

JOB DESCRIPTION:
Greet and interact with the guest, direct guest flow, prepare and deliver products, operate the cash register, control cash, and keep the store clean.
Welcome questions and educate the guests.
Know guest’s name and drink preference.
Solicit guest orders, ring up sales and provide correct change in a timely fashion.
Make espresso drinks, smoothies and coolers, deliver drinks in less than 3 minutes.
Talk with guests while making drinks, time permitting.
Operate espresso machine.
Identify each drink upon delivery.
Prepare all beverages in accordance with KUDU Cafe standards.
Make all drinks according to KUDU Cafe recipes.
Serve beverages that look attractive, no spills or overflowing whip cream.
Complete all side jobs and checklists.
Keep barista and guest areas clean.

MINIMUM QUALIFICATIONS:
High School education.
2 years in a similar position.
Arabic and English speaking.
Good Communication Skills.

Join Gold Apple as a Barista!
We are looking for passionate individuals who excel in delivering great customer service and have an undeniable love for coffee. As a Barista, you will be responsible for a variety of key duties that ensure a wonderful experience for our customers.

Responsibilities:

• Prepare and serve various beverages including lattes, cappuccinos, espresso, and tea efficiently.
• Maintain quality and consistency of beverages by following specific recipes and standards.
• Engage with customers, take orders, answer queries, and make beverage recommendations.
• Keep your work area clean and organized, ensuring the coffee preparation and serving stations are in perfect order.
• Maintain equipment for coffee brewing and ensure it is in working condition.
• Manage cash and credit card transactions with accuracy.
• Follow health and safety regulations while handling food and beverages.

Requirements:

• Previous experience as a Barista or in a similar role is preferred.
• Strong passion for coffee with knowledge of different types and brewing techniques.
• Excellent customer service and communication skills.
• Able to work in a fast-paced environment and manage multiple tasks efficiently.
• Detail-oriented with a strong focus on cleanliness and quality.
• Flexibility to work weekends and holidays as required.
• Able to stand for long periods and lift heavy objects as necessary.
• Familiarity with cash registers and basic math skills for transactions.