فني دعم تقنية معلومات📣 إعلان

Join Our Team as an IT Support Technician!

We are currently seeking a dedicated and proactive IT Support Technician to join our team in Riyadh. In this role, you will be responsible for installing new systems (including networking setups), diagnosing and resolving a wide range of hardware and software issues, and ensuring our clients can operate efficiently and effectively.

Main Responsibilities:

• Collaborate with clients to identify technical issues and develop effective solutions.
• Respond to or escalate support calls within agreed timeframes.
• Install, configure, and maintain client systems (PCs, mobile devices, networking equipment).
• Perform troubleshooting, diagnostics, and problem resolution.
• Liaise with help desks and support centers as required.
• Assist in developing testing and repair processes.
• Build and maintain strong client relationships, identifying opportunities to expand service agreements.

Requirements & Qualifications:

• Minimum 3 years of experience as a Field Service Representative or in a similar IT support role.
• Experience managing and maintaining technical equipment.
• Strong critical thinking and problem-solving skills.
• Team-oriented with effective time-management abilities.
• Excellent interpersonal and communication skills.
• Comfortable using mobile tools and applications.

If you are a motivated IT professional ready to contribute to a dynamic and growing team, we would love to hear from you.