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Join Our Team at Fast Fit EMS!

We are seeking a dedicated Receptionist to become part of our team at Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia. With a commitment to excellence and innovation, we have expanded to 11 branches across major cities including Jeddah, Riyadh, and Khobar. This role offers an opportunity to work in a dynamic environment with numerous benefits for our employees.

Responsibilities:

• Greet visitors and clients warmly and direct them to their desired location within the facility.
• Offer basic information about the products or services provided and address client inquiries.
• Route incoming calls to the appropriate departments and handle simple inquiries over the phone.
• Address complaints professionally, striving to resolve them promptly.
• Organize the schedule for pre-booked appointments to ensure no overlaps.
• Work to resolve client issues related to services or products offered.
• Provide extra assistance to clients and maintain a positive work environment through professional interactions.

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service or front desk roles (fitness or hospitality preferred).
• Friendly, professional, and confident communication skills.
• Able to handle member inquiries, registrations, and basic sales.
• Basic computer skills (booking systems, MS Office, or CRM software).
• Presentable appearance and positive attitude.

Benefits:

• Competitive salaries, benefits, and incentives.
• Comprehensive health coverage.
• Exceptional work environment with specialized training.
• Career growth opportunities.
• Opportunities on a global level.
• 30 days of paid annual leave.

If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!