موظف استقبال📣 إعلان

في هيلتون

منذ 6 أيام

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	تبوك

Join Our Team as a Receptionist!
At Hilton, we pride ourselves on providing exceptional hospitality experiences to our guests. As a Receptionist, you will play a crucial role in creating a positive first impression and ensuring a seamless experience from check-in to check-out.

Your Responsibilities:

Provide outstanding reception services, ensuring an efficient and warm welcome for guests.
Handle guest queries promptly and efficiently.
Manage check-in/check-out processes and complete necessary audit procedures.
Keep Front Office Manager and Reception Supervisors informed regarding guest feedback.
Demonstrate excellent customer service at all times.
Participate in training sessions to enhance skills and assist in team development.
Be knowledgeable about hotel rooms, rates, promotions, and other key information.
Utilize upselling techniques to maximize room occupancy and promote hotel services.
Follow appropriate procedures regarding payments and financial transactions.
Adhere to hotel security and health regulations.
Support other departments as required.

What We Are Looking For:

Prior experience in customer service is preferred.
Completion of high school certificate or equivalent.
Positive attitude with effective communication skills.
Commitment to high customer service standards.
Excellent grooming and presentation standards.
Able to work independently and as part of a team.
Competent IT skills.

Advantageous Skills:

Experience with cash handling.

About Hilton:
Hilton is a leading global hospitality company, providing exceptional experiences for travelers for nearly a century. We are dedicated to fostering a welcoming environment and exceptional team culture. Join us to be part of our mission to deliver warmth and hospitality across the globe!