img
نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعمكة المكرمة
Join a Luxury Hospitality Team as a Butler

We are seeking a highly skilled and professional Butler to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Butler, you will be responsible for providing exceptional personalized service to our VIP guests, ensuring their stay is nothing short of extraordinary.

Key Responsibilities:
  • Greet and escort VIP guests upon arrival and departure, providing a warm and professional welcome.
  • Deliver personalized check-in and check-out experiences in-room or in the lounge.
  • Manage guest luggage, including unpacking and packing services, as well as handling laundry and pressing requests.
  • Coordinate dining, spa, transportation, and other guest services according to individual preferences.
  • Maintain detailed guest profiles, including preferences and special requests.
  • Collaborate with various departments (Housekeeping, Room Service, Concierge) to ensure seamless service delivery.
  • Prepare guest rooms and suites with personalized amenities, welcome drinks, and special touches.
  • Maintain cleanliness and organization in the Butler pantry and working areas.
  • Promptly respond to guest inquiries and requests with professionalism and efficiency.
  • Uphold the highest standards of confidentiality and security regarding guest information.
  • Anticipate guest needs to provide a tailored and exclusive experience.
  • Facilitate smooth communication throughout the guest's journey, from pre-arrival to post-departure.
  • Demonstrate knowledge and respect for local Saudi Arabian customs and etiquette.

Qualifications:
  • Minimum of 2 years of experience as a Butler or in a similar role within a 4-5 star luxury hotel or resort.
  • Strong command of English; basic Arabic language skills preferred.
  • Excellent grooming, etiquette, and interpersonal communication skills.
  • Robust organizational abilities and capacity to multitask effectively.
  • Knowledge of Butler service standards (*, Forbes, LQA) preferred.
  • High attention to detail and strong problem-solving skills.
  • Professional demeanor with a genuine passion for hospitality and service.
  • Ability to maintain utmost discretion and confidentiality at all times.
  • Flexibility to work various shifts, including weekends and holidays.
  • Familiarity with Middle Eastern hospitality standards.
  • Knowledge of local customs and etiquette in Saudi Arabia.
  • Adaptability to work in a culturally diverse environment.
  • Strong time management and prioritization skills.

Raffles’ Commitment: Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

وظائف مشابهة

مباشر

📣 إعلانجديدة

فنادق ومنتجعات رافلز

دوام كامل
Join Raffles Makkah Palace as a Butler

Raffles Makkah Palace promises exceptional standards enhanced by Arab hospitality values. With stunning views of the Masjid Al Haram, you will be part of a team that creates memorable experiences for our guests. As a Butler, you will play a vital role in delivering professional, friendly, and engaging service.

Key Responsibilities:
  • Oversee daily workflow of the Butler office and ensure service standards are maintained.
  • Manage departmental inventory control tasks including purchase orders and coding invoices.
  • Handle all shipping and receiving for Owners, Guests, and Colleagues.
  • Provide administrative support to the Butler department.
  • Communicate effectively with all departments to relay updates and changes.
  • Address guest concerns promptly and log necessary notifications for departments.
  • Collaborate with Maintenance for necessary repairs.
  • Balance operational, administrative, and colleague needs while adhering to policies and safety standards.

Qualifications:
  • Proficient in English (verbal and written) is required.
  • Bachelor's degree from an accredited university is preferred.
  • Experience with Hotel Property Management Systems is an asset.
  • Strong organizational and supervisory skills.
  • Effective problem-solving abilities in high-stress situations.
  • Detail-oriented, capable of working independently with efficiency.

At Raffles, we value diversity and aim to promote a culture of inclusion. Join us to explore limitless possibilities in hospitality.

breifcase2-5 سنة

locationمكة المكرمة

منذ 11 ساعة تقريباً