وظائف نادل ويتر في مكة المكرمة

Join the Grand Hyatt team as a Waiter/Waitress!
At Grand Hyatt, we pride ourselves on providing exceptional customer service and creating memorable experiences for our guests.

Role Overview:
The Waiter/Waitress will be responsible for delivering a high level of service to our customers. This includes serving food and beverages in the assigned area, ensuring that guests receive courteous and professional support to enhance their satisfaction.

Qualifications:

• Relevant degree or diploma in Hospitality or Tourism management preferred.
• A minimum of 2 years of experience in hotel operations.
• Excellent customer service, communication, and interpersonal skills.

Be a part of our dynamic team and contribute to making every guest experience a delight at Grand Hyatt.

About the Role
Join Al Marwa Rayhaan by Rotana as a Waiter/Waitress, where your primary responsibility will be to deliver excellent service and uphold the high standards of our food and beverage offerings. This exciting role offers you the chance to interact with guests and ensure a memorable dining experience.

Key Responsibilities:

• Execute all necessary tasks to service Food & Beverage following the hotel's performance manual.
• Welcome and seat customers, serving them in a professional, discreet, and personalized manner.
• Acquire comprehensive knowledge of the Food & Beverage menu to effectively assist and advise guests.
• Monitor the quality of Food & Beverage consistently.
• Manage customer relations and address complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and take care of all service equipment.
• Prepare for all service tasks before, during, and after service (mis-en-place & mis-en-scene).
• Limit wastage, breakage, and spoilage through careful management.
• Use upselling techniques to enhance guest satisfaction and increase revenue.
• Ensure safety and environmental protection for guests and employees.
• Comply with hotel environmental and safety policies and procedures.

About the Company
Al Marwa Rayhaan by Rotana is a 5-star hotel in Makkah, home to 513 elegantly appointed rooms and suites with luxurious amenities. We are dedicated to providing our guests with a unique and culturally respectful experience that reflects the values of contemporary Arabian hospitality.