IT Support Technician📣 Job Ad

Join Al Faris Group as an IT Network/Support Technician!
We are seeking a skilled IT Network/Support Technician to manage and support our network systems at Al Faris Group. This is a full-time position located in Abha, Saudi Arabia, where you will play a critical role in maintaining efficient network operations.

Key Responsibilities:

• Network Setup and Configuration: Install and configure networking devices such as routers, switches, firewalls, and access points. Ensure proper connectivity between devices through wired and wireless networks.
• Performance Monitoring: Continuously monitor network performance to ensure efficiency. Resolve issues such as slowdowns or outages promptly.
• Troubleshooting: Diagnose and resolve network-related issues, collaborating with IT teams and users as necessary.
• Security Management: Implement security measures including firewalls, VPNs, and intrusion detection systems. Conduct regular security audits to identify and mitigate vulnerabilities.
• Network Maintenance: Periodically update and maintain hardware and software for optimum performance. Replace outdated or faulty equipment.
• Documentation: Maintain accurate documentation of network infrastructure, configurations, and performance records.
• User Support and Training: Provide support to users experiencing connectivity issues and educate them on best practices for network usage.

Preferred Qualifications:

• Professional Certifications: CompTIA Network+, Cisco CCNA, or CISSP preferred.
• Technical Skills: Familiarity with protocols and technologies such as TCP/IP, DNS, DHCP, and experience with network monitoring tools.
• Problem-Solving Skills: Ability to analyze and troubleshoot network issues swiftly.
• Cybersecurity Knowledge: Understanding of network security principles, including encryption and VPNs.
• Communication Skills: Effective oral and written communication skills to explain technical issues to non-technical users.

We are excited to welcome a dedicated and proactive individual to our team. Apply now for the opportunity to be a part of Al Faris Group!