Sales Engineer📣 Job Ad

Join KONE as a Service Sales Engineer in Riyadh!
At KONE, we are dedicated to creating a better world of work through excellent people practices and fostering a culture that values collaboration, diversity, growth, and well-being. As a Service Sales Engineer, you will be key in building relationships with our customers and managing an existing portfolio to ensure high customer satisfaction and revenue growth.

Key Responsibilities:

• Customer Relationship Management: Develop and create customer relationships, ensuring satisfaction and solving complaints in partnership with other teams.
• Sales Performance: Accountable for contract renewals, enhancing digital services, and proactively generating leads and sales opportunities.
• Reporting: Maintain customer data and documentation accurately, ensuring timely sales reporting.

Are You the One?
We are looking for candidates with a Bachelor's degree in Mechanical or Electrical Engineering and at least 5 years of experience in a similar role. You must possess excellent communication skills in English and Arabic, along with strong organizational abilities and a service mindset.

At KONE, we prioritize employee engagement and strive to create a culture where every individual’s contributions are valued. Join us in shaping the future of cities!

Position Summary:
We are seeking a highly motivated and technically proficient Aftermarket Spare Parts Sales Engineer to join our team. The ideal candidate will combine deep technical product knowledge with strategic account management to drive revenue and maximize customer satisfaction within our inter-company channel. This role is a critical link between our customer and our internal operations, ensuring seamless execution from sales strategy to order fulfillment.

Responsibilities:

• Strategic sales and account growth: Develop and execute strategic sales plans to meet and exceed ambitious revenue and growth targets for the assigned channel. Cultivate and maintain strong, long-lasting relationships with key accounts.
• Operational collaboration: Collaborate with inter-company account operations to align sales forecasts with stock planning and inventory management.
• Technical expertise and customer support: Provide technical support and product expertise to assist customers in troubleshooting issues and recommending optimal spare parts.
• Market and customer analysis: Gather and interpret customer feedback and market intelligence to inform sales strategies.
• Continuous improvement: Identify and implement solutions to increase sales efficiency and improve customer satisfaction.

Qualifications:

• Bachelor's degree in engineering, Business, or a related technical field, or equivalent work experience.
• Minimum of 3–5 years of proven sales experience in a manufacturing or industrial environment.
• Demonstrable experience working with Customer Relationship Management (CRM) software, preferably Salesforce (SFDC).
• Strong technical and mechanical aptitude.
• Excellent communication, presentation, and interpersonal skills.

Preferred qualifications include experience in HVAC, automotive, or industrial machinery sectors.

Join Our Team of Dedicated Supervisors at Seraj Steel Industries!
We are in search of hands-on supervisors capable of managing shop floor operations while maintaining high standards of quality, safety, and traceability in accordance with ISO and AISC requirements. Seraj Steel Industries is a distinguished steel fabrication company, known for providing exceptional steel structures and solutions for diverse projects.

Open Supervisor Positions:

• Painting and Blasting Supervisor
• Welding Supervisor / Responsible Welding Coordinator
• Warehouse Supervisor

Requirements:
All candidates must possess proven experience in a steel fabrication factory, particularly in structural steel or pre-engineered buildings (PEB). The ideal candidates should have direct shop-floor supervision experience and should be adept at managing manpower, productivity, and discipline. Familiarity with fabrication workflows and strong client relationships with inspectors is essential.

1. Painting and Blasting Supervisor Responsibilities:

• Supervise blasting and painting operations according to approved ITPs and procedures.
• Ensure compliance with coating systems and surface preparation standards.
• Coordinate with QA/QC for necessary inspections and controls.
• Maintain and oversee the material usage and storage processes.
• Implement environmental and health safety requirements.

Preferred Knowledge:

• Hands-on experience with industrial coating systems.
• Familiarity with SSPC / AMPP / ISO standards.
• Knowledge of NACE / BGAS / FROSIO inspections is advantageous.

2. Welding Supervisor Responsibilities:

• Supervise all welding activities in the shop.
• Ensure compliance with welding procedures and monitor parameters.
• Manage welder qualifications.
• Communicate effectively with QA/QC and third-party inspectors.

Mandatory Requirements:

• Significant hands-on welding supervision in structural steel fabrication.
• Experience implementing WPS.

3. Warehouse Supervisor Responsibilities:

• Oversee warehouse operations for raw materials and finished goods.
• Ensure material traceability and manage stock levels.
• Control inspections and coordinate material movements.

Preferred Skills:

• Experience with steel structure warehouses.
• Knowledge of ERP systems, especially Odoo.

What We Value:

• Leadership from the shop floor rather than the office.
• Ability to enforce procedures without hindering production.
• Strong coordination with QA/QC and engineering teams.
• Clear communication and commitment to documentation.

Be a part of a company committed to quality and innovation. We look forward to your application!