Fraud Operations Lead

About Tasheel Finance

Tasheel Finance is seeking a Fraud Operations Lead to join our team in Al Khobar, Eastern region. This is a full-time position for professionals with 2-5 years of experience in fraud prevention and operations.

Role Overview

The Fraud Operations Lead will manage fraud detection, monitor suspicious activities, and optimize fraud controls. The role focuses on ensuring compliance with SAMA regulations across Buy Now, Pay Later (BNPL) customer and merchant journeys, preferably within the BNPL, digital lending, or installment finance sector.

Key Responsibilities

• Manage daily fraud monitoring, detection, and investigations across BNPL customer and merchant activities, ensuring operational SLAs and investigation quality.
• Conduct complex fraud investigations, root cause analysis, and incident escalations.
• Configure, test, and optimize fraud detection rules, decisioning systems, and machine learning (ML) models.
• Analyze transaction patterns, device intelligence, identity signals, and customer behavior to identify emerging fraud risks.
• Monitor fraud trends and recommend preventive measures to minimize fraud losses and improve detection effectiveness.
• Prepare fraud reports and dashboards covering fraud losses, false positives, investigation outcomes, and operational KPIs.
• Ensure compliance with the SAMA Counter-Fraud Framework, including regulatory reporting, requests, and quarterly meetings.
• Collaborate with internal stakeholders to implement fraud control improvements and strengthen fraud prevention processes.

Required Experience and Qualifications

• 2-5 years of experience in fraud prevention and operations.
• Strong background in fraud prevention and operations, preferably within the Buy Now, Pay Later (BNPL), digital lending, or installment finance sector.

Preferred Qualifications

• Certified Fraud Examiner (CFE) certification.
• SQL knowledge for data analysis and reporting.
• Experience with financial institutions, payment companies, or e-commerce platforms.

Application Process

We invite qualified candidates to apply for this position. Salary information will be disclosed during the interview process.