Inside Sales Engineer📣 Job Ad

About the Inside Sales Engineer Role

Alfa Laval, a global leader in heat transfer, separation, and fluid handling products, is seeking an Inside Sales Engineer for its operations in Al Khobar. This full-time position involves selling transactional products and services within an assigned area and providing direct customer support. The role is suitable for individuals with 0-1 years of experience.

Role Overview and Responsibilities

The Inside Sales Engineer will manage the entire "Lead to Order" process for Spare Parts & Services inquiries. This includes proactively identifying and capturing upselling opportunities, investigating customer needs to determine required parts, and submitting quotations. Accurate pricing and parts availability will be determined using ERP and associated systems. Regular monitoring of open quotes and communication with customers and the sales team are essential to secure orders.

• Registering orders in the ERP system and issuing purchase orders to suppliers.
• Utilizing CRM and other tools consistently to support the sales process and decision-making.
• Following up on order fulfillment progress with the Order Handling team.
• Maintaining customer, contact, and equipment information within the Installed Base system.
• Providing spare parts-related information to Sales team members as needed.

Company Context and Values

Alfa Laval is a Swedish multinational company with a 140-year history of stable growth and expansion. The company focuses on pushing boundaries and achieving excellence in energy, the environment, food, and the marine industries. Sustainability and contributing to people and the planet are core motives behind Alfa Laval's operations. The company is an equal opportunity employer that values diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Career Development Opportunities

This role offers an opportunity to build a career within an international company, expanding your global network. You will have excellent learning opportunities by working with global leaders and within an international, open, and friendly environment. The position is challenging and offers the chance to make a true impact on Alfa Laval's future success, with continuous learning opportunities.

Work Location and Type

This is a full-time position based in Al Khobar. The role is designed for an Inside Sales Engineer.