IT Project Coordinator

About the Role

Eunoia Tech Consultancy is seeking an IT Project Coordinator to support a large-scale digital transformation project in Al Khobar. This full-time role involves coordinating project activities, tracking deliverables, and facilitating communication between the client and technology partners to ensure project progress aligns with scope, schedule, SLA, quality, and contractual requirements.

Key Responsibilities

• Coordinate daily project activities among Eunoia, technology partners, and the client.
• Track project milestones, tasks, deliverables, and deadlines.
• Follow up with technology partners and project teams on outstanding activities and deliverables.
• Assist in monitoring project progress and highlight delays, risks, and dependencies.
• Prepare and maintain project schedules, trackers, action logs, and status reports.
• Coordinate project meetings, prepare agendas, and record meeting minutes and action items.
• Follow up on assigned actions to ensure timely closure.
• Coordinate requirements gathering, documentation, testing, UAT, and deployment activities.
• Support coordination between business, technical, and operational teams.
• Assist in monitoring SLA and service-related activities.
• Maintain project documentation, reports, and relevant project records.
• Support risk, issue, dependency, and change tracking.
• Assist with project scope and change request documentation.
• Coordinate activities between teams located in Bahrain and Saudi Arabia.
• Support knowledge transfer, handover, and project closure activities.
• Escalate significant project delays, issues, or risks to the Project Manager and Eunoia management.
• Perform other project coordination and administrative activities as required.

Qualifications and Experience

• Bachelor's degree in IT, Computer Science, Engineering, Project Management, or a related field.
• 2–5+ years of experience in IT project coordination, PMO, software implementation, IT operations, or a related field.
• Experience supporting IT/software implementation or digital transformation projects.
• Experience coordinating with technology vendors, partners, and external stakeholders.
• Good understanding of software development and implementation processes.
• Basic understanding of Cloud, APIs, Microservices, DevOps, and Cybersecurity concepts.
• Understanding of Agile/Scrum methodologies and project management practices.
• Familiarity with SLA, ITSM, risk, issue, and change management.

Required Skills

• Strong organizational, coordination, and follow-up skills.
• Excellent written and verbal communication skills.
• Ability to understand technical discussions and coordinate effectively with technical and non-technical teams.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
• Strong attention to detail and ability to manage multiple activities simultaneously.