IT Solution Analyst Business Solutions (eCommerce & Marketplace)

About the Role

Eram Talent is seeking an experienced IT Solution Analyst - Business Solutions to support its eMarketPlace platform and related digital commerce solutions. This contract position is based in Dammam, Eastern Province, and requires a professional with 5-10 years of relevant experience. The role focuses on translating business requirements into scalable technology solutions and ensuring effective eCommerce and marketplace capabilities.

Role Responsibilities

• Analyze business requirements and translate them into functional and technical solution specifications.
• Support the design, implementation, and enhancement of eMarketPlace and eCommerce solutions.
• Collaborate with business stakeholders to understand processes, challenges, and future needs.
• Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
• Support the implementation and optimization of CommerceTools and other commerce-related platforms.
• Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
• Analyze existing systems and processes to identify opportunities for improvement, automation, and digital transformation.
• Support MACH architecture principles, including Microservices, API-first, Cloud-native, and Headless approaches.
• Support guided buying capabilities and digital procurement/customer purchasing journeys.
• Define and document requirements for eCatalogue solutions, product information, pricing, availability, and related marketplace capabilities.
• Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
• Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, and identity.
• Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
• Work with development and testing teams to ensure delivered solutions meet business and functional requirements.
• Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
• Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
• Ensure solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
• Prepare solution documentation and maintain relevant technical and functional artifacts.
• Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.

Required Qualifications and Experience

• 5-7 years of relevant experience in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains.
• Strong experience with eMarketPlace solutions and commerce platforms.
• Hands-on or strong functional experience with CommerceTools.
• Strong understanding of eCommerce and digital commerce architectures.
• Experience with MACH architecture and modern headless commerce concepts.
• Experience with guided buying and digital purchasing/procurement journeys.
• Experience with eCatalogue solutions and product/catalog management.
• Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.

Work Type and Location

This is a contract position located in Dammam, Eastern Province. The role involves working within a dynamic environment focused on digital commerce solutions.