PDI Foreman Trucks & Buses Al Futtaim Automotive FAMCO

About the Role

Al Futtaim Group is seeking an experienced and customer-focused PDI Foreman - Trucks & Buses to join the Service team at FAMCO in Dammam, KSA. This full-time role requires 2-5 years of relevant experience and serves as a key point of coordination between Sales, Service Operations, Administration, OEM representatives, and customers.

Role Purpose

The PDI Foreman is responsible for ensuring that all vehicles are inspected, prepared, documented, and delivered according to company and manufacturer standards. This involves overseeing Pre-Delivery Inspection (PDI) activities, managing vehicle readiness, coordinating issue resolution, and monitoring delivery timelines to support a seamless customer delivery experience.

Key Responsibilities

• Manage and oversee Pre-Delivery Inspection (PDI) activities for commercial vehicles.
• Ensure vehicles are prepared and delivered in line with company and OEM standards.
• Monitor and control PDI job cards, system updates, parts tracking, and timely closure of work orders.
• Identify, document, and coordinate the resolution of vehicle abnormalities before customer delivery.
• Collaborate closely with Sales, Service, Administration, and OEM teams to ensure vehicle delivery readiness.
• Maintain accurate arrival inspection reports, PDI records, and delivery documentation.
• Track vehicle delivery status and provide daily operational reports to management.
• Follow up on registration requirements, pending actions, and undelivered vehicles to support efficient delivery planning.
• Support customer satisfaction by minimizing rework, repeat repairs, and delivery-related issues.

Qualifications and Experience

• 3-5 years of experience in a similar role.
• Demonstrated customer focus.
• Experience in managing Pre-Delivery Inspection (PDI) activities for commercial vehicles.

Work Environment

This is a full-time position based in Dammam, KSA, within the Al-Futtaim Automotive division, specifically with FAMCO. The role involves close collaboration with various internal and external stakeholders to ensure operational efficiency and customer satisfaction.