Sales Executive, Hail📣 Job Ad

About the Role

Napco National is seeking a Sales Executive to join its team in Hail, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience looking to develop their careers in sales within the fast-moving consumer goods sector. The Sales Executive will be responsible for driving sales, managing customer relationships, and ensuring product visibility within their assigned territory.

As a Sales Executive, you will contribute to expanding market reach and achieving sales targets by promoting and selling Napco National's product range. You will serve as the primary point of contact for customers, addressing their needs and ensuring satisfaction.

Key Responsibilities

• Sell the company's product range to assigned customers and provide feedback on competitive activities in the designated area.
• Ensure the correct implementation of planograms to optimize product display and availability.
• Issue special order requests to meet customer demands.
• Collect invoices according to the company's aging policy to ensure timely payments.
• Prepare all necessary documents for call cycles and business reviews prior to market visits.
• Identify and report new potential customers in the assigned area to the team leader.
• Actively pursue sales opportunities with all potential customers.
• Handle customer complaints effectively and report them to the sales team leader for resolution.
• Present customer orders and daily collections to the team leader and the distributor or accountant.
• Issue return forms for defective products, obtaining superior approval before processing the return.
• Report any unresolved problems or objections encountered to the team leader.
• Conduct quarterly customer account reconciliations and obtain customer signatures/approval.
• Perform inventory checks for every visit, covering both warehouses and shelves.

Qualifications and Requirements

• 0-1 years of experience in a sales role.
• Ability to manage customer relationships and handle complaints effectively.
• Proficiency in conducting inventory checks and managing stock.
• Strong understanding of sales principles and techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to travel within the assigned territory.

Required Skills

• Sales
• Customer Complaint Handling
• Inventory Management

Work Environment

This is a full-time position based in Hail, Ha'il, Saudi Arabia.

About the Role

SERB Pharmaceuticals, a global specialty pharmaceutical company focused on rare and urgent conditions, is seeking a Commercial Director for the MENA region. The company provides essential medicines for rare diseases, emergency care, and medical countermeasures across over 100 countries. This role will be responsible for leading the commercial performance and launch execution of newly registered MA products in the Gulf and Levant. The position requires senior commercial leadership to ensure strong execution through distributors and field teams, and close collaboration with Marketing, Medical Affairs, Regulatory Affairs, Quality Assurance, and Supply Chain to ensure compliant, high-quality operations in key hospital and tender-driven markets.

The Commercial Director, MENA will be home-based in Riyadh, Saudi Arabia, with an expected travel commitment of approximately 60% across the GCC. This role is integral to driving SERB's growth and its mission to make life-saving medicines accessible to patients.

Key Responsibilities

• Define and execute commercial strategies for the GCC and Levant regions, aligning with MEA strategic priorities and global brand objectives.
• Oversee regional revenue delivery, sales performance, and profitability for all newly registered MA products.
• Lead the annual Business Plan (BP) development, target setting, and rolling forecast processes for the region.
• Provide market intelligence to the MEA GM and Global teams to inform long-term portfolio planning and launch sequencing.
• Build, lead, and coach a team of Key Account Managers (KAMs), establishing competency frameworks, performance KPIs, and succession plans in line with SERB HR policies.
• Conduct structured field coaching and ensure consistent execution of the SERB Sales Excellence framework.
• Undertake regular field visits to support KAMs, engage customers, and assess execution quality.
• Support organizational readiness for future portfolio expansion, including recruitment planning and capability development.
• Collaborate with Marketing to localize global brand plans, ensure flawless field execution, and provide continuous market insights.
• Partner with the MSL team to ensure an aligned scientific engagement strategy, KOL mapping, and pre-launch educational activities.
• Support RA, QA, and Supply Chain in ensuring compliant product flow, timely MA renewals, and successful launch readiness.
• Ensure full tender readiness, including pricing strategy, product registration status, and competitor mapping.
• Govern commercial contracts, pricing structures, and inventory management across Oman, UAE, Qatar, Bahrain, Kuwait, Jordan, Lebanon, and KSA.
• Oversee market access initiatives, ensuring tender preparedness, pricing consistency, and compliant submissions.
• Identify gaps in hospital formulary access and coordinate actions with tender and MA teams to secure optimal product availability.
• Maintain relationships with national procurement bodies (NUPCO, MOH, GHC, NHRA, DoH, DHA) through coordinated distributor engagement.
• Ensure strict adherence to SERB compliance and promotional codes across all field activities.
• Lead commercial risk assessments and implement corrective action plans.
• Provide monthly performance dashboards, business reviews, competitive intelligence, and strategic recommendations to MEA leadership.
• Represent SERB in major industry events, regional congresses, and key stakeholder meetings.
• Strengthen relationships with hospital commercial stakeholders, pharmacy directors, procurement leads, and supply chain managers.

Qualifications and Requirements

• Bachelor's degree in Pharmacy, Life Sciences, or Business; an MBA is an advantage.
• A minimum of 10 years of pharmaceutical commercial experience across KSA and the GCC.
• At least 3-5 years in a senior sales management role, leading KAMs and distributors.
• Proven track record in launching newly registered MA products and growing hospital/tender-driven portfolios.
• Strong experience in forecasting, tender processes, and business planning.
• Demonstrated ability to work cross-functionally with Marketing, MSLs, Regulatory, Quality, and Supply Chain.
• Willingness and ability to travel approximately 50% of the time across the region.

Required Skills

• Commercial Strategy Development and Execution
• Launch Execution and Management
• Sales Performance Management
• Team Leadership and Development
• Business Plan Development and Forecasting
• Market Intelligence Gathering and Analysis
• Field Coaching and Sales Excellence
• Cross-functional Collaboration
• Brand Plan Localization
• Scientific Engagement Strategy
• Tender Management and Pricing Strategy
• Market Access Initiatives
• Stakeholder Relationship Management
• Compliance and Risk Assessment
• Performance Reporting and Business Reviews
• Negotiation and Strategic Account Management
• Demand Planning and Data-driven Decision-making
• Problem-solving, Agility, and Resilience

Work Environment and Location

This is a full-time, home-based position located in Riyadh, Saudi Arabia. The role requires approximately 60% travel across the GCC region. Supported cities in KSA include Riyadh, Jeddah, Dammam, Al Khobar, Makkah, Medina, Tabuk, Abha, Yanbu, Al Jubail, Najran, Hail, Jazan, Taif, and Al-Ahsa.

About the Role

Almarai, a prominent food and beverage manufacturer in the MENA region and the world's largest vertically integrated dairy company, is seeking a Quality Assurance Manager for its poultry processing plant located in Al Shamli, Hail Region, Saudi Arabia. This role is integral to the company's growth plans, focusing on leading and managing all quality and food safety activities to ensure adherence to company standards, regulatory requirements, and international quality systems, while driving continuous improvement.

Key Responsibilities

• Lead and manage the Quality Assurance function within the poultry processing plant.
• Ensure full compliance with all relevant food safety standards, including HACCP, ISO 22000, FSSC, GMP, and SSOP.
• Develop, implement, and monitor Quality Management Systems (QMS) across all plant operations.
• Conduct and manage internal and external audits, as well as regulatory inspections.
• Drive root cause analysis and implement effective corrective and preventive actions (CAPA) for quality-related issues.
• Oversee laboratory operations, including microbiological testing and product quality evaluation.
• Ensure effective traceability systems, efficient product release processes, and robust non-conformance management.
• Collaborate with production, engineering, and supply chain teams to implement quality improvements.
• Lead, mentor, and develop the Quality Assurance team, including providing training and managing performance.
• Maintain compliance with local regulations and international food safety standards.

Qualifications and Experience

• Bachelor's degree in Food Science, Food Technology, Microbiology, Veterinary Science, or a closely related field.
• A minimum of 8 to 10 years of progressive experience in Quality Assurance within the food manufacturing sector, with a preference for poultry or meat processing experience.
• At least 3 to 5 years of experience in a leadership or managerial role within Quality Assurance.
• Strong knowledge of poultry processing operations, food safety regulations, and quality systems.
• Hands-on experience with audits, certifications, and regulatory compliance.
• Expertise in implementing and managing HACCP, ISO, FSSC, GMP, and SSOP standards.

Required Skills

• Quality Assurance
• Food Safety
• HACCP
• ISO 22000
• FSSC
• GMP
• SSOP
• Quality Management Systems (QMS)
• Audits
• Root Cause Analysis
• Corrective/Preventive Actions (CAPA)
• Laboratory Operations
• Microbiological Testing
• Product Quality Evaluation
• Traceability
• Product Release
• Non-conformance Management
• Leadership
• Team Development
• Poultry Processing

Work Environment and Details

This is a full-time position based at Almarai's poultry processing plant in the Hail Region, Hail, Saudi Arabia. The role offers a competitive remuneration package, including generous leave, comprehensive medical coverage, a discretionary bonus, and opportunities for training and development.