Career Opportunities: Assistant IT Manager📣 Job Ad

About the Role

Shangri-La Hotel in Jeddah is seeking an Assistant IT Manager to oversee the effective operation of its Information Technology Department. This full-time position requires a professional with 2-5 years of experience in IT management or a related senior technical role.

Key Responsibilities

• Manage the daily operations of the IT department and collaborate with the IT Manager.
• Ensure the continuous operation of critical application systems, including Opera PMS, Infrasys POS, Call Accounting System, Check EAM, and Messaging System, as well as all hardware.
• Address and resolve user-reported IT issues related to both hardware and application systems.
• Implement and maintain standard IT operating procedures, including checklists and new requirements, on a daily basis.
• Develop and enhance application systems to support departmental and hotel objectives.
• Proactively identify opportunities for IT improvement, providing feedback and recommendations to management.
• Uphold and promote Shangri-La Hospitality's Guiding Principles and Core Values.
• Adhere to environmental best practices, including waste reduction, recycling, and reuse.
• Ensure compliance with all Corporate Social Responsibility (CSR) initiatives, policies, procedures, guidelines, rules, and regulations, including those set by local and national governments.
• Apply CSR principles to all job-related decisions and activities to achieve the hotel's CSR goals.

Qualifications and Experience

• A minimum of 3 years of experience as a senior analyst/programmer in a large organization.
• A degree in Computer Science.
• Fluency in both English and Arabic.

Required Skills

• Strong leadership capabilities.
• Excellent communication and interpersonal skills.
• Self-motivation and the ability to work independently.
• Flexibility to work evenings, weekends, and holidays as required.

Work Environment

This is a full-time position based in Jeddah. The role involves working within the Shangri-La Hotel, requiring adherence to hospitality standards and a commitment to departmental and hotel objectives.