Hotel Housekeeper Jobs in Jeddah

More than 15 Hotel Housekeeper Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Housekeeping Room Attendant

Housekeeping Room Attendant

📣 Job AdNew

Shangri-La Group

Full-time

About the Role

Shangri-La Jeddah, located on the new Jeddah Waterfront along the Red Sea, is seeking a Housekeeping Room Attendant to join its team. This role is essential for maintaining the high standards of cleanliness and guest satisfaction characteristic of the Shangri-La experience. The Housekeeping Room Attendant will ensure guest rooms, public areas, and workspaces are kept to the highest standards of hygiene, orderliness, and presentation, following the hotel's established policies and guidelines. As part of the Shangri-La Group, Shangri-La Jeddah provides an environment where guests can create memorable experiences, featuring stylish interiors, sea views, innovative dining, and family-friendly amenities. This position offers an opportunity for individuals passionate about hospitality to advance their careers within a world-class establishment.

Key Responsibilities

  • Clean a minimum of 15 guest rooms per 8-hour shift, adhering strictly to established cleaning procedures.
  • Prepare rooms designated for occupancy, prioritizing tasks as instructed by management.
  • Perform turndown service for guest rooms, ensuring all established procedures and standards are met.
  • Immediately report any loss or damage to linen, furniture, fixtures, or equipment to the relevant departments and follow up on necessary actions.
  • Transfer furniture and fixtures as required to maintain room presentation and functionality.
  • Implement carpet and furniture shampooing according to established cleaning schedules, utilizing appropriate chemicals and cleaning agents while strictly adhering to proper chemical handling procedures.
  • Wash windows, walls, and ceilings, observing all procedures and standards for both cleanliness and safety.
  • Conduct daily checks of light fixtures in assigned restrooms and lockers to ensure cleanliness and condition.
  • Clean walls, mirrors, and lighting in accordance with established cleanliness and hygiene standards and procedures.
  • Clean and scrub sinks and toilet bowls, ensuring adherence to all cleanliness and hygiene standards and procedures.

Qualifications and Requirements

  • Previous experience as a room attendant in a five-star hotel is preferred.
  • Must be physically fit to perform the duties of the role.
  • Willingness to work on extended duty hours as required by operational needs.

Required Skills

  • Proficiency in room attendant duties and cleaning techniques.
  • Physical stamina and ability to meet the demands of the role.
  • Flexibility and willingness to work extended hours.

Work Environment and Details

This is a full-time position for a Housekeeping Room Attendant at Shangri-La Group in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience. The position involves working in a dynamic hotel environment focused on delivering exceptional guest experiences.

breifcase0-1 years

locationJeddah

about 6 hours ago
Housekeeping Aide

Housekeeping Aide

📣 Job AdNew

Delta Hotels and Resorts

Full-time

About the Role

Delta Hotels and Resorts is seeking a dedicated Housekeeping Aide to join their team in Jiddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for maintaining the high standards of cleanliness and guest satisfaction expected by the brand. The Housekeeping Aide will play a key role in ensuring that public areas and guest rooms are kept immaculate and welcoming.

This role provides an opportunity for individuals with 0-1 years of experience to begin a career in the hospitality industry. The position involves working as part of a team committed to providing exceptional service and upholding company values.

Key Responsibilities

  • Respond promptly and efficiently to requests from guests and other hotel departments.
  • Identify and report any preventative or other maintenance issues observed in public areas or guest rooms to the appropriate personnel.
  • Properly place and remove caution signs as needed.
  • Contact other departments directly to arrange for urgent repairs to ensure minimal disruption.
  • Deliver guest requests to rooms and assist with setting up furniture items as requested.
  • Remove items from hallways, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash, and transport them to designated service areas.
  • Clean, maintain, and properly store all cleaning equipment used.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries immediately.
  • Complete all required safety training and certifications.
  • Properly store flammable materials in designated areas.
  • Ensure uniform and personal appearance are always clean and professional, meeting company standards.
  • Maintain the confidentiality of proprietary hotel information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities when necessary.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Support team members to achieve common goals and contribute to a collaborative work environment.
  • Ensure adherence to quality expectations and standards in all tasks performed.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
  • Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Visually inspect tools, equipment, or machines to identify any defects.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces as required by the job.
  • Move up and down a ladder safely.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • 0-1 years of experience in a similar role is preferred.
  • Ability to perform all physical demands of the job, including lifting, carrying, pushing, pulling, and maintaining stamina for extended periods.
  • Proficiency in fine motor skills and hand-eye coordination for manipulating objects.
  • Willingness to work in the Makkah region and perform duties to the best of your ability.
  • Commitment to becoming a valuable member of a world-class team.

Required Skills

  • Guest Service
  • Maintenance Reporting
  • Cleaning Equipment Maintenance
  • Adherence to Company Policies and Procedures
  • Following Safety and Security Procedures
  • Maintaining Uniform and Personal Appearance Standards
  • Confidentiality
  • Customer Service Excellence
  • Teamwork and Collaboration
  • Quality Assurance
  • Physical Strength for Lifting and Carrying
  • Ability to Push and Pull Equipment
  • Physical Stamina
  • Fine Motor Skills
  • Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Jiddah, Makkah, Saudi Arabia. The role requires adherence to company standards and procedures, including maintaining a clean and professional appearance. Marriott International is an equal opportunity employer committed to diversity and inclusion.

breifcase0-1 years

locationJeddah

about 6 hours ago
Cleaning and Housekeeping Supervisor

Cleaning and Housekeeping Supervisor

📣 Job Ad

Four Seasons Hotels & Resorts, Saudi Arabia

Full-time
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About The Role
Join our pre-opening Housekeeping team as Housekeeping Supervisor at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Assistant Housekeeping Manager, you will be responsible for supervising daily housekeeping activities, maintaining luxury cleanliness standards, and supporting the development of a world-class housekeeping operation.

What You Will Do
  • Participate in pre-opening activities such as room inspections, team training, inventory setup, and system implementation.
  • Supervise and guide Room Attendants and Housepersons to ensure all guest rooms, residences, and public areas meet Four Seasons cleanliness and presentation standards.
  • Conduct detailed inspections and follow up on cleanliness, maintenance issues, and turndown service.
  • Coordinate with Front Office and Engineering to ensure timely room readiness and maintenance resolution.
  • Assist in managing housekeeping supplies and equipment, maintaining accurate inventory records.
  • Handle guest requests and service recovery promptly and professionally.
  • Support new colleague onboarding, daily briefings, and ongoing training initiatives.
  • Ensure team adherence to safety, hygiene, and grooming standards.

What You Bring
  • Experience in a housekeeping role within a luxury hotel or resort; supervisory experience preferred.
  • Pre-opening experience is a plus.
  • Eye for detail and commitment to high standards.
  • Strong communication and leadership skills.
  • Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

What We Offer
  • Competitive salary in a tax-free environment.
  • Housing and transportation.
  • 30 days of vacation plus public holidays.
  • Paid home leave tickets.
  • Complimentary meals and uniform cleaning.
  • Medical and life insurance.
  • Employee Assistance Program and worldwide complimentary room nights.
  • Opportunities for growth and development.

breifcase2-5 years

locationJeddah

25 days ago
Butler

Butler

📣 Job Ad

Raffles Hotels & Resorts

Full-time
Join Raffles Makkah Palace as a Butler

Raffles Makkah Palace promises exceptional standards enhanced by Arab hospitality values. With stunning views of the Masjid Al Haram, you will be part of a team that creates memorable experiences for our guests. As a Butler, you will play a vital role in delivering professional, friendly, and engaging service.

Key Responsibilities:
  • Oversee daily workflow of the Butler office and ensure service standards are maintained.
  • Manage departmental inventory control tasks including purchase orders and coding invoices.
  • Handle all shipping and receiving for Owners, Guests, and Colleagues.
  • Provide administrative support to the Butler department.
  • Communicate effectively with all departments to relay updates and changes.
  • Address guest concerns promptly and log necessary notifications for departments.
  • Collaborate with Maintenance for necessary repairs.
  • Balance operational, administrative, and colleague needs while adhering to policies and safety standards.

Qualifications:
  • Proficient in English (verbal and written) is required.
  • Bachelor's degree from an accredited university is preferred.
  • Experience with Hotel Property Management Systems is an asset.
  • Strong organizational and supervisory skills.
  • Effective problem-solving abilities in high-stress situations.
  • Detail-oriented, capable of working independently with efficiency.

At Raffles, we value diversity and aim to promote a culture of inclusion. Join us to explore limitless possibilities in hospitality.

breifcase2-5 years

locationJeddah

11 days ago
Housekeeping Supervisor

Housekeeping Supervisor

📣 Job AdNew

Shangri-La Group

Full-time

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

  • Record and note items requiring repair, ensuring follow-up actions are taken.
  • Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
  • Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
  • Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
  • Ensure all equipment and assigned areas are cleaned to the required standards.
  • Ensure compliance with grooming standards as documented in the Employee Handbook.
  • Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
  • Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

  • Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
  • Willingness to work on extended duty hours.
  • 2-5 years of experience is required.

Required Skills

  • High proficiency in both written and verbal English.
  • Computer Skills.
  • Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

breifcase2-5 years

locationJeddah

about 6 hours ago
Waiter

Waiter

📣 Job Ad

Jumeirah

Full-time
Join Jumeirah Group as a Waiter in the Food & Beverage Department!

Jumeirah, a global leader in luxury hospitality, is excited to announce an opportunity for a Waiter at the Jumeirah Jabal Omar Hotel, located just minutes from Masjid Al Haram in Makkah. We pride ourselves on providing exceptional dining experiences, and you will play a vital role in achieving this goal.

Key Responsibilities:
  • Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
  • Maintain high standards of personal hygiene and grooming.
  • Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
  • Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
  • Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

Qualifications:
  • Strong communication and interpersonal skills.
  • Higher Secondary School certificate.
  • Previous experience as a Waiter, preferably in the hospitality sector.
  • Ability to adapt and appreciate cultural diversity.
  • Strong multitasking abilities and ability to work well under pressure.

Benefits:
We offer an attractive salary and comprehensive benefits package which includes generous food and beverage benefits, reduced hotel rates globally, excellent leave and healthcare packages, return flights home, and various employee benefits ensuring a rewarding career with one of the most luxurious brands.

breifcase2-5 years

locationJeddah

11 days ago
Waiter

Waiter

📣 Job AdNew

Rotana Hotels

Full-time
Join Our Team as a Waiter/Waitress at Rotana Hotels!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana Hotels, we are seeking dedicated individuals to provide top-notch service to our guests, ensuring memorable dining experiences.

Key Responsibilities:
  • Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.
  • Greet and seat customers in a professional, discreet, and personalized manner.
  • Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
  • Monitor the quality of food & beverage served consistently.
  • Practice good customer relations and attend to complaints or queries satisfactorily.
  • Maintain hygiene and cleanliness standards in the outlet and upkeep service equipment.
  • Handle all service preparations before, during, and after service.
  • Ensure minimal wastage, breakage, and spoilage.
  • Utilize up-selling techniques to exceed guest expectations and increase revenue.

Qualifications:
The ideal candidate should have a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter/Waitress in a high-volume restaurant. A good command of English and essential skills such as guest service and interpersonal skills are required.

Core Competencies:
  • Adaptability
  • Customer Focus
  • Recognizing Differences
  • Taking Responsibility
  • Teamwork
  • Understanding the Job

Join us at Rotana Hotels and be part of a team that values exceptional service. If you’re interested in this opportunity, please apply through our online application portal.

breifcase2-5 years

locationJeddah

4 days ago
F&B Service Expert (Dry)

F&B Service Expert (Dry)

📣 Job AdNew

The Ritz-Carlton Hotel Company, L.L.C.

Full-time

About the Role

The Ritz-Carlton Hotel Company, *** is seeking an F&B Service Expert (Dry) to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position focuses on contributing to memorable guest experiences by delivering a wide range of services within the food and beverage department. The role is integral to ensuring guests thoroughly enjoy their dining experience and that every transaction is a positive part of their overall visit.

The company is committed to fostering a safe workplace, adhering to policies and procedures, upholding stringent quality standards, and maintaining professional presentation and communication. This position requires individuals who are proactive, possess a strong work ethic, and are dedicated to delivering exceptional service as part of a renowned global hospitality brand.

Key Responsibilities

  • Deliver a wide range of services to ensure guests enjoy their meals and overall dining experience.
  • Initiate and execute tasks to enhance the guest experience in food and beverage service.
  • Set tables and prepare dining areas for service.
  • Communicate effectively with kitchen staff to ensure smooth service flow.
  • Interact with guests, take orders, and serve food and beverages.
  • Maintain cleanliness of work areas, equipment, and supplies.
  • Ensure all guest interactions are professional and contribute positively to their experience.
  • Uphold the company's high standards of quality in all aspects of service.
  • Maintain a professional uniform and personal appearance.
  • Ensure professional communication with guests and colleagues.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience is preferred.
  • No supervisory experience is required for this role.
  • No specific licenses or certifications are required.
  • Must be able to stand, sit, or walk for extended periods.
  • Must be able to move over sloping, uneven, or slippery surfaces.
  • Must be able to read and visually verify information, including menus.
  • Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

  • Exceptional Guest Service skills.
  • Proficiency in Food and Beverage Service.
  • Strong Communication abilities.
  • Effective Teamwork and collaboration.
  • Aptitude for Problem-solving.

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493.

Marriott International is an equal opportunity employer committed to creating an inclusive environment. The company is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationJeddah

about 6 hours ago
Food Server

Food Server

📣 Job AdNew

Narcissus Hotel and Residence, Riyadh

Full-time

About the Role

Narcissus Hotel and Residence in Jeddah is seeking a dedicated Food Server to join its team. This full-time, on-site position is integral to delivering the brand's promise of authentic Arabian heritage combined with refined, modern service standards. The Food Server will be responsible for providing attentive and professional service across the hotel's dining venues, ensuring a memorable guest experience that aligns with Saudi Arabia's growing tourism ambitions. As a Food Server, you will be the face of our dining experience, interacting directly with guests and contributing to the elegant atmosphere that Narcissus Hotels & Resorts is known for. This role requires a commitment to service excellence, attention to detail, and a proactive approach to guest satisfaction.

Key Responsibilities

  • Greet guests warmly upon arrival at dining venues.
  • Present menus to guests and provide detailed descriptions of food and beverage offerings.
  • Take guest orders accurately and efficiently.
  • Serve food and beverages to guests in a timely and courteous manner.
  • Set up dining tables with appropriate tableware and accompaniments.
  • Clear tables promptly after guests have finished their meals.
  • Maintain the cleanliness and organization of the dining area.
  • Coordinate effectively with kitchen staff to ensure orders are prepared correctly and delivered promptly.
  • Respond to guest inquiries and provide information about menu items and hotel services.
  • Accommodate special guest requests whenever possible.
  • Resolve basic guest service issues or escalate them to the appropriate management when necessary.
  • Adhere strictly to all food safety and hygiene standards.
  • Follow established hotel service procedures and standards.
  • Support colleagues during peak service periods and special events to ensure seamless operations.

Qualifications and Requirements

  • Strong guest-facing skills, including excellent Customer Service and Communication abilities.
  • Ability to interact professionally and respectfully with a diverse range of guests and team members.
  • Knowledge of Food & Beverage offerings and Food Service operations.
  • Familiarity with serving standards and basic food handling and hygiene practices.
  • A basic understanding of cooking or kitchen operations to facilitate effective communication with culinary teams and accurate menu descriptions.
  • Previous experience in hospitality, restaurants, or hotels is preferred, particularly in luxury or high-end service environments.
  • Ability to work flexible hours, including weekends, holidays, and various shifts.
  • Capacity to stand and move for extended periods throughout the workday.
  • A keen Attention to Detail, demonstrating reliability and a commitment to high-quality service.
  • A team-oriented mindset, willing to collaborate with colleagues to achieve service goals.
  • Basic English communication skills are essential.
  • Saudi Nationality only.
  • Fresh graduates are preferred for this role.

Required Skills

  • Customer Service
  • Communication
  • Food & Beverage Knowledge
  • Food Service Operations
  • Food Handling
  • Hygiene Practices
  • Kitchen Operations Understanding
  • Attention to Detail
  • Reliability
  • Teamwork

Work Environment and Details

This is a full-time, on-site position based at the Narcissus Hotel and Residence in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work flexible hours, including weekends, holidays, and various shifts, and involves standing and moving for extended periods throughout the workday. Experience of 0-1 year is preferred, with fresh graduates being ideal candidates.

breifcase0-1 years

locationJeddah

about 7 hours ago
F&B Service Expert (Local)

F&B Service Expert (Local)

📣 Job AdNew

The Ritz-Carlton Hotel Company, L.L.C.

Full-time

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated F&B Service Expert (Local) to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is focused on creating memorable and unique guest experiences, going beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experience. This role is an opportunity to be part of a globally recognized luxury hospitality brand that prides itself on delivering excellence and setting the standard for rare and special luxury service.

At The Ritz-Carlton, the "Gold Standards" form the foundation of daily operations, guiding the team to achieve excellence. You will learn and exemplify these standards, including the Employee Promise, Credo, and Service Values. Joining The Ritz-Carlton means becoming part of a portfolio of brands within Marriott International, offering a chance to do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Key Responsibilities

  • Taking initiative to deliver a wide range of services to ensure guests enjoy their meals.
  • Setting tables to prepare for guest service.
  • Communicating effectively with the kitchen staff regarding orders and guest needs.
  • Interacting with guests in a professional and engaging manner.
  • Serving guests with food and beverages.
  • Cleaning work areas and maintaining supplies to ensure a hygienic environment.
  • Ensuring all transactions feel like a seamless part of the guest experience.
  • Upholding quality standards in all aspects of service.
  • Maintaining a professional uniform, personal appearance, and communication style.
  • Creating a safe workplace for all associates and guests.
  • Following all company policies and procedures.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience is preferred.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move over sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify menu information.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

  • Guest Service
  • Communication
  • Teamwork
  • Problem-solving

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493, within the Makkah region.

Marriott International is committed to being an equal opportunity employer. They value and celebrate the unique backgrounds of associates and foster an environment of inclusion, recognizing that diversity is a strength. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationJeddah

about 6 hours ago
Residence Guest Service Associate

Residence Guest Service Associate

📣 Job AdNew

Shangri-La Group

Full-time

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

  • Manage guest registration and check-out processes efficiently and courteously.
  • Handle cashiering duties and foreign exchange transactions accurately.
  • Provide assistance for guest queries and requests, ensuring prompt resolution.
  • Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
  • Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
  • Welcome guests warmly as they approach the reception desk.
  • Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
  • Assist guests in completing registration forms, verifying that all essential details are included.
  • Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

  • A minimum of 1 year of working experience in a hotel environment.
  • Fluency in both written and spoken English, in addition to the Arabic language.
  • A pleasant, friendly, and cheerful attitude.
  • This position is open to Saudi Nationals only.

Required Skills

  • Guest Registration
  • Guest Check-out
  • Cashiering
  • Foreign Exchange
  • Assistance with Guest Queries/Requests
  • Stock Management
  • Document Preparation
  • Guest Welcome
  • OPMS Records Management
  • Guest History Management
  • Specialized Instructions Management
  • Registration Form Assistance
  • Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

breifcase0-1 years

locationJeddah

about 8 hours ago