Career Opportunities: Executive Housekeeper📣 Job Ad

About the Executive Housekeeper Role

Shangri-La Hotel in Jeddah is seeking an Executive Housekeeper to oversee housekeeping operations. This full-time position is based in Jeddah and contributes to maintaining the hotel's standard of excellence.

Role Overview

The Executive Housekeeper is responsible for ensuring a consistently high-quality environment across guest rooms, public areas, laundry services, and back-of-house spaces. This role is crucial in upholding the brand’s commitment to excellence and reflecting the luxury standard set by Shangri-La Jeddah.

Key Responsibilities

• Ensure the smooth daily operation of all housekeeping functions.
• Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.
• Maintain team performance and optimize process flow within the department.
• Oversee the maintenance and replenishment of supplies in guest rooms.
• Ensure all quality assurance standards are met consistently.
• Verify that the quality of service delivered complies with hotel guidelines and policies.
• Adhere to the hotel's specified hygiene and personal appearance standards.
• Maintain the highest standards of professionalism, ethics, and attitude towards clients and colleagues.

Qualifications and Experience

• Previous experience in a similar capacity within a luxury hotel environment is required, preferably in GCC countries.
• A thorough understanding of room operations.
• High proficiency in both written and verbal English.

Required Skills and Attributes

• Detail-focused and guest-oriented approach.
• Strong interpersonal skills.
• A proactive attitude towards continuous self-development and the development of others.
• Demonstrated ability to be a friendly, helpful, and trustworthy leader.
• A willingness to lead by example.
• Comfort and confidence in facing new challenges.
• Pride in working within the hotel industry.
• Enjoyment of interacting with people.

Work Environment

This is a full-time position based at the Shangri-La Hotel in Jeddah, a luxury property located on the new Jeddah Waterfront along the Red Sea.