Customer Service Representative

Join Our Team as a Tour Guide!

Are you passionate about sharing cultural and historical insights with visitors? Kanz, a leading sourcing and recruitment firm, is looking for an engaging and knowledgeable Tour Guide to provide exceptional guided experiences in Jeddah, Makkah, Saudi Arabia.

Key Responsibilities:

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, and significance.
• Adapt tour delivery to diverse audience types.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and comply with operational procedures.
• Manage group movement and crowd flow effectively.
• Handle visitor inquiries confidently.
• Represent the organization’s values at all times.
• Coordinate with operations and guest services.
• Report incidents or operational issues to supervisors.
• Maintain professional appearance and conduct.

Qualifications:

• Diploma or bachelor’s degree in tourism, history, hospitality, or related field (preferred).
• Proven experience as a tour guide or in customer-facing roles (preferred).
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are beneficial.
• Good physical stamina for standing and walking.
• Strong interpersonal and customer service skills.

Performance Indicators:

• Visitor satisfaction scores.
• Accuracy of tour content.
• Professional conduct.
• Punctuality and reliability.
• Effective group management.

Join Our Team as a Driver!
Are you ready to take on a pivotal role in our transportation team at Apparel Group? We are looking for a dedicated driver who values safety and customer service.

Position Objective: The primary responsibility of the driver is to operate vehicles safely while providing excellent service during deliveries.

Key Responsibilities:

• Deliver goods/products on time without delays.
• Maintain a daily logbook of activities.
• Be familiar with all routes in the working area.
• Coordinate with team members with a positive attitude.
• Collect shipments and ensure necessary documentation is acknowledged.
• Adhere to company guidelines and maintain vehicles in good working condition.
• Report any vehicle issues to the transportation in-charge.
• Knowledge of RTA rules and regulations is essential.

Join us and be part of a diverse team that is making a difference in the retail industry!

Join Abdullah Hashim Co. Ltd as a Motorcycles Sales Supervisor!

As a leading distributor of Honda products in Saudi Arabia, we are seeking a dedicated and experienced Motorcycles Sales Supervisor to oversee our motorcycle sales operations. This role is pivotal in developing sales strategies, managing our sales team, and ensuring exceptional customer service that aligns with our reputation for quality.

Key Responsibilities:

• Develop and implement effective sales strategies to achieve targets.
• Analyze market trends and customer needs to identify growth opportunities.
• Collaborate with marketing for promotional activities.
• Train and manage a high-performing sales team.
• Set sales targets, monitor performance, and provide coaching and feedback.
• Build and maintain strong customer relationships.
• Oversee motorcycle inventory and coordinate with procurement.
• Monitor sales performance metrics and prepare reports for the General Manager.
• Identify new market opportunities and attend industry events.

Qualifications:
- Bachelor’s degree in Business Administration
- 5+ years of sales experience in motorcycles
- Proven track record of achieving sales targets
- Strong understanding of motorcycle market trends
- Excellent communication and interpersonal skills
- Proficient in sales software and Microsoft Office
- Strong analytical and problem-solving abilities
- Fluent in English; Arabic proficiency is a plus.