Housekeeping Supervisor

About the Opportunity

Hilton is seeking a dedicated and experienced Housekeeping Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is open to candidates with 5-10 years of relevant experience in housekeeping operations within the hospitality sector.

Role Summary

The Housekeeping Supervisor plays a crucial role in maintaining the highest standards of cleanliness and guest satisfaction across all hotel areas. This position involves leading and supporting the housekeeping team, ensuring operational efficiency, and upholding stringent health and safety regulations.

Key Responsibilities

• Supervise and monitor daily housekeeping operations.
• Assign work duties and schedules to housekeeping team members.
• Inspect guest rooms, public areas, and facilities to ensure cleanliness standards are met.
• Train, coach, and support housekeeping staff.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor inventory levels of cleaning supplies and equipment.
• Report maintenance issues and coordinate with relevant departments for resolution.
• Handle guest requests and complaints related to housekeeping services professionally.
• Maintain accurate housekeeping records and reports.
• Support continuous improvement initiatives to enhance service quality and operational efficiency.

Candidate Profile and Experience

Candidates for this role should possess 5-10 years of experience in a housekeeping supervisory capacity, preferably within a hotel environment. A strong understanding of industry best practices is essential.

• Demonstrated knowledge of housekeeping procedures, cleaning techniques, and safety standards.

Required Skills and Attributes

• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Exceptional attention to detail and a commitment to high service standards.
• Flexibility to work various shifts, including weekends and holidays, as operational needs require.

Work Environment

This full-time position is based across Hilton properties in Jeddah and Makkah, Saudi Arabia. The role operates within a dynamic hospitality setting, requiring adaptability and a proactive approach to daily tasks and team management.