Massage Therapist📣 Job Ad

About the Role of Massage Therapist

Marriott International is seeking a Massage Therapist to join our team in Makkah, serving guests across Jeddah and Makkah. This full-time role is ideal for individuals with 0-1 year of experience who are dedicated to providing exceptional massage and body treatments, ensuring guest comfort, safety, and satisfaction within a professional spa environment.

Core Responsibilities

• Provide a range of massage services to guests, utilizing appropriate props and products.
• Deliver various body treatments, including body scrubs, wraps, and hydrotherapy.
• Thoroughly assess guest needs and inquire about any contraindications (*, allergies, high blood pressure, pregnancy) before commencing services.
• Escort guests to and from treatment rooms, ensuring a smooth experience.
• Actively promote and sell spa/salon services, including retail offerings related to the Spa.
• Regularly check with guests to promote comfort, safety, and security throughout the service.

Operational Standards and Professional Conduct

• Arrange and maintain the workstation, treatment room, and drapes to ensure a professional and clean environment.
• Clean, maintain, and sterilize all tools and equipment, ensuring proper disposal of trash and dirty linens throughout the shift.
• Secure all supplies and equipment at the end of each shift.
• Monitor and adhere to the daily time schedule for appointments.
• Handle inappropriate guest behavior by following Marriott International's standard operating procedures, which may include stopping a treatment or service and informing a supervisor/manager.
• Report any accidents, injuries, or unsafe work conditions to the manager promptly.
• Complete all required safety training and certifications.
• Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs, and thanking them with genuine appreciation.
• Communicate with others using clear and professional language, and develop and maintain positive working relationships with colleagues.

Qualifications and Experience

• A minimum of 0-1 year of experience in a similar role.
• Ability to maintain current skills and licensure in the service area as per regional requirements.
• Commitment to staying current with the latest techniques and modalities relevant to the field of work.

Physical Demands

• Ability to stand, sit, or walk for extended periods of time.
• Capability to grasp, turn, and manipulate objects of varying size and weight.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Requires fine motor skills and hand-eye coordination for manipulating objects.

Additional Duties

The Massage Therapist will also perform other reasonable job duties as requested by Supervisors to support the overall operation of the spa.