Senior Associate SME Broker Management📣 Job Ad

Role Overview

Bupa Arabia is seeking a Senior Associate - SME Broker Management to join its team in Jeddah. This full-time role is focused on driving sales and promoting insurance products and services through a network of broker agents. The position requires 0-1 years of experience and is central to building strong relationships with brokers, managing sales processes, and ensuring the achievement of sales targets.

Core Responsibilities

The Senior Associate will manage and expand relationships with insurance brokers, ensuring effective product promotion and target achievement. This involves providing comprehensive product knowledge, supporting brokers in their sales efforts, and collaborating to enhance market reach and client satisfaction. The role requires a commitment to ethical standards and compliance with company policies and industry regulations.

Broker Relationship and Product Knowledge

• Develop and maintain strong relationships with insurance brokers, agents, and other intermediaries.
• Act as the primary point of contact for brokers, providing support, answering queries, and resolving issues.
• Educate brokers on the company’s products, features, and benefits to enable effective sales to clients.
• Provide ongoing training to brokers on product offerings, industry trends, and sales techniques.
• Ensure brokers are equipped with accurate and up-to-date information regarding policies, pricing, and eligibility requirements.
• Offer guidance on sales strategies and best practices to optimize broker performance.

Sales Drive and Market Growth

• Drive sales by identifying and pursuing new broker partnerships and expanding existing relationships.
• Meet or exceed sales targets by promoting insurance products and services through brokers.
• Assist brokers in closing sales by providing necessary resources, tools, and support.
• Work with brokers to identify potential customers and develop strategies to increase market penetration.
• Generate and qualify leads for brokers to pursue and close.
• Monitor and evaluate the performance of brokers in reaching sales goals.

Operational Compliance and Customer Focus

• Ensure proper documentation of all transactions and maintain up-to-date records in CRM.
• Monitor and report on broker performance and sales results, providing insights for improvements.
• Adhere to company policies, industry regulations, and ethical standards in all sales activities.
• Ensure all sales practices comply with legal requirements and company guidelines and maintain integrity in all dealings.
• Collaborate with brokers to ensure high levels of customer satisfaction and retention.
• Support the resolution of any issues or complaints from brokers or clients to maintain positive relationships.
• Follow up with brokers after sales to ensure smooth onboarding and address any concerns.

Required Experience

Candidates for the Senior Associate - SME Broker Management role should possess 0-1 years of relevant experience.