Senior Manager Communications Consultancy

About the Role

Publicis Groupe is seeking a Senior Manager - Communications Consultancy to join their team in Jeddah. This full-time role involves managing client relationships and communication strategies, ensuring alignment with business objectives and marketing requirements. The Senior Manager will also support business development within existing accounts and mentor junior team members.

Key Responsibilities

• Manage day-to-day client relationships and communications between the agency and existing clients.
• Support the Associate Business Director / Business Director in developing and delivering effective communication strategies.
• Collaborate with cross-functional teams across multiple clients and projects to ensure cohesive campaign execution.
• Monitor communication trends and oversee competitive audits and reporting.
• Identify new business opportunities within existing client accounts.
• Supervise, inspire, and mentor executive team members.
• Maintain a strong understanding of clients’ businesses, industries, markets, products, and competitors, translating learnings into strategic insights.
• Build and maintain excellent day-to-day client relationships, fostering consulting opportunities.
• Manage day-to-day relationships with internal and external teams.
• Ensure all key supporting assets, such as agendas and contact reports, are up to date and delivered on time with clear deliverables.
• Lead and facilitate team status meetings to align internal and external stakeholders on project priorities and objectives.
• Manage expectations, timelines, and quality standards, securing alignment from clients and team members.
• Demonstrate ownership and confident management of multiple projects across various clients, markets, and internal stakeholders.
• Ensure project KPIs are achieved and client expectations are consistently exceeded.

Required Skills and Experience

• 5-10 years of experience in a relevant field.
• Strong understanding of the advertising, social media, and media industries, and the role of communication strategy within them.
• In-depth knowledge of agency capabilities, processes, and tools.
• Strong attention to detail.

Work Environment

This role operates in a fast-paced environment, requiring collaboration with cross-functional teams across multiple clients and projects.