Showroom Sales Representative📣 Job Ad

About Jazeera Paints

Jazeera Paints is seeking a dedicated Showroom Sales Representative to join its team in Jeddah. This full-time position is crucial for maintaining high standards of customer service and achieving sales objectives within the showroom environment.

Role Summary

The Showroom Sales Representative serves as a primary point of contact for customers, guiding them through product selection and ensuring a smooth sales process. This role involves direct customer interaction, sales follow-up, and coordination with various team members to ensure customer satisfaction and operational efficiency.

Customer Engagement and Sales

• Provide excellent customer reception and maintain a high level of service, meeting customer needs both before and after sales.
• Guide customers through product introductions, assist with color and product coordination, calculate quantities, and secure orders.
• Achieve assigned sales targets in line with the established sales plan.
• Accept and process online customer requests, updating the E-commerce platform with required items and stock levels.
• Handle all customer complaints professionally and report them to the direct manager.

Showroom and Inventory Management

• Keep the showroom organized and clean at all times, ensuring all marketing tools like brochures and catalogues are available.
• Secure adequate stock of all items, especially fast-moving ones, by placing orders from warehouses according to minimum and maximum levels for each item.
• Adhere to the first-in, first-out (FIFO) policy to prevent dead stock.
• Report any missing products in the main store to the direct manager.
• Ensure the arrangement of goods in warehouses as per guidelines to maintain accurate stock records and prevent discrepancies during periodic inventory checks.

Reporting and Compliance

• Commit to accomplishing management goals and implementing required Key Performance Indicators (KPIs).
• Coordinate with showroom assistants, workers, and drivers to ensure proper invoicing and goods delivery.
• Submit financial reports to the regional accountant when required and ensure daily deposit of sales cash amounts into the company’s account.
• Provide the direct manager with regular reports about competitors' activities and promotions.
• Implement company policies and instructions.
• Submit periodic reports of achievements, problems, and failures to the direct manager.

General Operations and Development

• Cooperate with other branches to facilitate the resale of slow-moving items.
• Provide helpful ideas and suggestions to develop the sales process and overall value.
• Execute activities related to the function using safe and environmental methods.
• Perform any other duties assigned by the direct supervisor or manager.