أخصائي عمليات تقنية المعلومات وإدارة CRM📣 Job Ad

in Alkayan United

20 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Jeddah

Job Description

About the Role

Alkayan United is seeking a technically proficient individual to join their team in Jeddah, Makkah Province, Saudi Arabia. This full-time position focuses on managing and optimizing our IT infrastructure, with a particular emphasis on Customer Relationship Management (CRM) systems and core technical frameworks. The role is designed for individuals with 0-1 years of experience, offering an excellent opportunity for hands-on skill development in a supportive environment.

Job Responsibilities

Manage and monitor CRM systems and support the technical environment.
Ensure system continuity and stability, providing ongoing support.
Manage the company's email system and internal networks.
Implement system integration tasks and develop APIs.
Develop and customize systems to meet business needs.
Provide technical support for hardware and software, and maintain systems.
Manage the hardware lifecycle and set up the work environment.
Analyze technical issues and propose effective and applicable solutions.
Apply best technical practices to improve efficiency and stability.

Required Qualifications and Experience

Experience in managing CRM systems and technical support, or web support.
Understanding of email systems and core network infrastructure.
Familiarity with system development and integration via APIs and external integrations.
Experience in providing technical support and system management.
Strong problem-solving skills and the ability to effectively and practically address technical issues.