Dir-Sales & Marketing-C📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Madinah |
About the Role
Le Méridien Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales and marketing initiatives for a hotel with over 300 rooms and significant food and beverage revenue. This management position is responsible for driving proactive and reactive sales, ensuring the hotel meets its sales targets and revenue goals. The role involves developing and executing brand service strategies, fostering long-term guest relationships, and promoting the hotel within its market.
This position is based in Almadinah Almunawwarah, Saudi Arabia, and is a full-time, on-site management role. The Director of Sales & Marketing will manage the hotel's sales budget, develop promotional activities, and align with regional marketing efforts to drive revenue and market share.
Key Responsibilities
- Develop and implement sales strategies to achieve hotel revenue targets and objectives.
- Manage both proactive and reactive sales activities for the hotel.
- Provide daily leadership and guidance to the sales team to ensure performance and goal attainment.
- Develop and execute brand service strategies and initiatives to build value-based, long-term customer relationships.
- Assess hotel participation in various sales channels, including regional sales, corporate sales, and electronic channels, and establish strong working relationships to proactively position and promote the hotel.
- Manage the marketing budget to develop specific hotel activities, promotions, and ancillary events that drive revenue and achieve hotel objectives.
- Collaborate with regional marketing to promote regional and national promotional activities.
- Develop and implement the overall hotel strategy, providing products and services that meet or exceed the needs and expectations of branded guests and hotel associates.
- Evaluate and support the participation and guest departments of regional sales and corporate sales teams.
- Serve as the primary sales contact for the General Manager, Hotel Leadership Team, Corporate Sales, and Regional Sales.
- Act as the sales contact and ambassador for guests.
- Manage the sales process and co-manage hotel franchise agreements.
- Participate in sales and marketing team sales calls to acquire new business and/or account for existing business.
- Identify public relations opportunities and coordinate activities to strengthen overall marketing and promotional strategies.
- Coordinate crisis communication to provide support to the General Manager.
- Execute and support luxury guest service standards and hotel brand standards.
- Execute and support the operational aspects of the reservations business, including generating proposals, writing contracts, and guest correspondence.
- Practice brand service fundamentals for daily service delivery.
- Ensure seamless integration from sales to operations and back to sales, consistently delivering high-standard service.
- Manage effective solutions for guest issues arising from the sales process by escalating issues to hotel leadership and/or other relevant stakeholders.
- Achieve sustained success by increasing revenue, controlling expenses, and providing a return on investment for owners and Marriott International.
- Implement brand service strategies and appropriate brand initiatives across all aspects of the sales process, focusing on building value-based, long-term customer relationships to achieve hotel sales goals.
- Promote regional and national promotional activities in conjunction with regional marketing.
- Perform other duties as assigned to meet business needs.
Qualifications and Requirements
- A degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with a minimum of four years of experience in sales and marketing or a related field.
- OR A Master's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with a minimum of two years of experience in sales and marketing or a related field.
Required Skills
- Sales
- Marketing
- Leadership
- Team Management
- Revenue Management
- Customer Relationship Management
- Strategic Planning
- Market Analysis
- Budget Management
- Sales Strategy
- Promotional Activities
- Brand Service Strategy
- Customer Service
- Team Supervision Skills
- Progressive career development and consistent performance
Work Environment and Additional Information
This is a full-time, on-site management position located in Almadinah Almunawwarah, Saudi Arabia. The role requires 2-5 years of experience. Marriott International is committed to creating a diverse and inclusive workplace and provides equal employment opportunities. Le Méridien Hotels & Resorts aims to inspire travelers with a passion for travel and a pursuit of the finer things in life, reflecting European culture. The brand seeks curious, creative, and hotel-savvy individuals who enjoy connecting with guests and creating memorable experiences.
Requirements
- Requires 2-5 Years experience
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